Operations Associate

Job Description

ABOUT US

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

This role will be based in our location inside Saks Fifth Avenue, located at 611 5th Ave.

THE ROLE

\n
• Oversee day-to-day operational effectiveness, including all aspects of inventory control, merchandise accuracy, product flow, and movement between Saks teams, sellers, and the concession space
\n
• Execute cycle counts on a daily, weekly, and monthly basis as needed
\n
• Maintain full ownership of inventory processes in line with regional direction to mitigate shrink, resolve on-hand discrepancies (negatives/overages), and achieve operational key performance indicators
\n
• Manage product deliveries and receipts, systems and software, defects and damages, and overall organization to enhance the client experience, support sales, and drive operational efficiency
\n
• Ensure proper supply replenishment, accurate on-hand levels, and timely completion of daily fulfillment needs
\n
• Partner with sellers and cross-functional teams to locate products, support pulls, coordinate shipping/messenger services, and manage returns—ensuring clear and consistent communication to support the overall client experience
\n
• Collaborate with regional and national teams to continuously improve processes and workflows, driving business impact and delivering exceptional service to Thom Browne clientele
\n

THE IDEAL CANDIDATE

\n
• 1–2 years of Retail Operations and/or Inventory Management experience
\n
• Strong organizational and prioritization skills; able to work both independently and collaboratively
\n
• Excellent communication, follow-up, and interpersonal skills
\n
• Demonstrated analytical ability with strong attention to detail
\n
• Proficiency in Microsoft Excel, Word, and PowerPoint
\n
• Highly detail-oriented with a meticulous approach to execution
\n
• Adaptable, motivated, and eager to support and grow within a high-performing team
\n

WHAT WE OFFER YOU

\n
• Competitive compensation. Hourly range is between $22.00 – 24.00 per hour. Please note that compensation will be offered based on relevant skills and experience
\n
• Comprehensive benefits package
\n
• Thom Browne Classic Uniform
\n
• Diverse and inclusive working environment
\n