Director of Clinical Services

Job Description

Be a part of a soul-hearted approach to healing

Alsana is a national leader in eating disorder treatment, offering a holistic, soul-hearted approach to recovery for adults and adolescents of all genders.

We exist to be a source of hope and healing, creating safe, nurturing spaces where individuals can cultivate the roots of their own recovery story.

The Director of Clinical Services provides clinical direction and administrative oversight of a specific program. This position is responsible for ensuring clinical excellence through developing, implementing and monitoring clinical quality. This position also has administrative responsibilities in managing the program and supervising staff. This position is also accountable to specific performance, financial, and growth goals and objectives.

• Oversees all aspects of the program to ensure quality and initiates quality improvement that may be necessary.

• Hires and trains new therapists, dietitians and nurses, collaborating with and/or referring to specialist in the given discipline for guidance.

• Works with other leaders to guide the professional development of staff in therapists, dietitians, and nurses training and supervision.

• Provides supervision of program staff and works closely with Lead Therapist, Lead Dietitian, and Lead Nurse/DON to ensure that treatment is clinically appropriate for the clients, meets professional and ethical standards, and is effective.

• Guarantees the treatment program operates optimally through tasks that ensure that client paperwork, including intake reports, clients files, progress reports, and treatment plans are up to date and in compliance with regulatory standards.

• Consistently conducts overall assessments of the effectiveness of the treatment program, gathering input from lead staff, and addresses the strengths and weaknesses.

• Maintains and ensures the program operates within the guidelines accreditation boards as appropriate, as well as increasing patient safety awareness.

• Partners with appropriate leaders to develop, coordinate and deliver in-services, education sessions, presentations and training to clients, families, staff and other caregivers.

• Collaborates with local outreach representative to creatively engage referral sources on monthly basis.

Qualifications

• Master’s Degree in Social Work, Clinical Counseling, or other relevant health related discipline.

• 3+ years of progressively responsible experience in leadership role and a minimum of 2+ years recent related experience working with eating disordered clients or an equivalent combination of education, training and experience.

• Experience in partnering with an executive team

• Licensed as a Clinical Counselor in the state the position is located (preferred)

Benefits That Support You

At Alsana, we believe in taking care of the people who make our mission possible. Eligible team members enjoy a supportive benefits package designed to support your health, well-being, and growth, including:

• Medical, Dental, and Vision insurance with multiple plan options

(Cigna nationwide; Kaiser available in CA)

• HSA plans with employer contributions

• FSA Healthcare and Dependent Care plan options

• Generous PTO, sick time, Covid Time, and 6 paid holidays

• Company-paid Basic Life and AD&D insurance

• Short-term disability (company-paid for non-CA; CA uses state plan)

• Continuing education stipend for eligible roles

• Voluntary benefits including Supplemental Life, Long-Term Disability, Accident, and Hospital Indemnity

• LifeMart employee discount program

• Free meals & snacks (position-specific)

Join us in helping people feel rooted, engaged, and respected as they find their path to recovery. Together, we foster a community built on compassion, mutual respect, and whole-hearted care.