Assistant Manager: Property Management

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary: 

The Assistant Manager will be responsible for the daily management of the Administrative operations for the property management department. In addition, the person in this role will provide guidance and leadership to the administrative staff ensuring consistent quality customer service is delivered. The Assistant Manager will resolve owner inquiries by conducting thorough research of the situation and determining the most effective solutions. They will make decisions and take action based on good judgment and resort standards. This position will assign and instruct front-line employees in tasks and procedures.

Job Specifications: 

• Starting Wage: $57,784.00 - $64,064.00
• Employment Type: Year Round 
• Shift Type: Full Time
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes  

Job Responsibilities: 

• Ensure that service standards are being applied consistently and all departmental policies and procedures are followed. Have up-to-date checklists in place.
• Provide exceptional guest services.
• Closely monitor the PM email channel and respond timely to all inquiries.
• Manage delinquency reports and provide updates to managers and owner accounting.
• Lead standup meetings to ensure department is ready for daily tasks and assignments.
• Work with PM and VRM managers to provide support as needed or communications to stakeholders.
• In charge of tracking furniture and cancellation revenue and necessary follow-ups.
• Reconciliation of owner statements when necessary.
• Create training manuals for all new hires and support on boarding PM managers.
• Support owner portal changes and training owner how to use this tool.
• Schedule HOA meetings and create BEO's as requested.

Job Requirements: 

Required:

• At least two years' experience in an administrative role.
• Must have a valid driver's license.
• Must be able to stand for extended periods of time.
• Must be available to work a flexible schedule, including mornings, afternoons, weekends, and holidays.

The expected pay range is $57,784.00 - $64,064.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516942
Reference Date: 08/28/2026 
Job Code Function: Property Management