Medical Assistant - Float (Seasonal)

Medical Assistant - Float (Seasonal, Up to 6 Months)

Seasonal Assignment (Up to 6 Months)

This is a seasonal position expected to last up to six (6) months. Based on performance, business needs, and position availability, there may be an opportunity for conversion to a regular long-term role within Novant Health-GoHealth Urgent Care.

Novant Health, one of the nation's leading healthcare providers, and GoHealth Urgent Care have partnered to provide connected, compassionate care across North Carolina.

At Novant Health-GoHealth Urgent Care, we are committed to:

• Delivering an effortless and compassionate patient experience
• Fostering a collaborative, team-oriented culture
• Providing high-quality healthcare within the communities we serve

As we continue to grow, we are seeking dedicated healthcare professionals who are passionate about patient care and thrive in a fast-paced environment.

The Medical Assistant - Float (Seasonal) plays a key role in supporting both clinical and front-office operations across multiple urgent care centers. This position works closely with providers to deliver high-quality patient care while ensuring efficient clinic flow and an exceptional patient experience.

This seasonal assignment is expected to last up to six months and offers valuable experience within a leading urgent care organization. High-performing team members may be considered for future permanent opportunities as they become available.

Key Responsibilities:

• Register patients and collect demographic, insurance, and eligibility information
• Process co-pays and assist with patient scheduling
• Prepare patients for examinations and accurately document medical histories
• Obtain and record vital signs, including blood pressure, pulse, temperature, height, and weight
• Perform point-of-care testing, including:
• Flu testing
• Strep testing
• Urinalysis
• EKGs
• Pregnancy testing
• Communicate test results to providers
• Perform venipuncture and prepare laboratory specimens
• Clean, prepare, and stock examination rooms
• Monitor and maintain medical supplies and inventory
• Complete accurate and timely EMR documentation
• Support front desk operations, patient communication, and phone management
• Conduct patient follow-up calls as directed
• Perform opening and closing clinic duties, including cash handling and reconciliation
• Conduct equipment checks, quality control procedures, and basic troubleshooting
• Adhere to all clinical, safety, compliance, and operational policies
• Perform other duties as assigned

Minimum Qualifications:

• High School Diploma or equivalent required
• Minimum of 1 year of Medical Assistant experience required
• Current Basic Life Support (BLS) certification required at time of hire
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability and willingness to float between assigned centers within the market

Preferred Qualifications:

• Graduate of an accredited Medical Assisting program
• Experience in:
• Urgent Care
• Emergency Department
• Hospital setting
• Prior patient registration or front desk experience

Certification Requirements:

• Candidates with fewer than three (3) years of Medical Assistant experience must:
• Hold an approved Medical Assistant certification, or
• Obtain certification within twelve (12) months of hire
• Accepted certifications include:
• CCMA - Certified Clinical Medical Assistant (NHA)
• CMA - Certified Medical Assistant (AAMA or CHP)
• RMA - Registered Medical Assistant (AMT, AAH, or ARMA)
• NCMA - National Certified Medical Assistant (NCCT)
• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Alternative Qualifications:

• Candidates may be considered without a Medical Assistant certification at the time of hire if they possess:
• Three (3) or more years of Medical Assistant experience, and
• One (1) or more years of experience in an Urgent Care, Emergency Department, or Hospital setting

Additional Accepted Credentials:

• Licensed Practical Nurse (LPN)
• Registered Nurse (RN)
• Emergency Medical Technician (EMT)
• Paramedic
• Certified Nursing Assistant (CNA)

Additional Requirements:

• CPOE (Computerized Provider Order Entry) certification must be obtained within two (2) weeks of the start date

Knowledge, Skills & Abilities:

• Proficiency in Medical Assistant clinical duties
• Strong phlebotomy and specimen collection skills
• Experience performing point-of-care testing
• Strong computer and documentation skills
• Excellent attention to detail and organizational abilities
• Ability to work independently and collaboratively
• Strong verbal and written communication skills
• Commitment to exceptional, patient-centered care
• Ability to thrive in a fast-paced clinical environment

Additional Information:

This job description is not intended to be all-inclusive. Duties, responsibilities, and requirements may be modified based on business needs.

This is a seasonal position expected to last up to six (6) months. While continued employment beyond the contract period is not guaranteed, successful team members may be considered for future permanent full-time or part-time opportunities based on performance, business needs, and position availability.

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