Director, Qualitative Research

Director, Market Research

Philadelphia, Pennsylvania

We invite you to come grow with us.

Research Partnership (part of Inizio Advisory) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco), India (New Delhi), and Singapore.

As individuals with diverse backgrounds, as a team with shared values, as professionals ready to reimagine health and life sciences—you can grow with us at a place that:

• Makes a difference to human health
• Shares values and celebrates progress
• Puts people at the center of everything

Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques.

The team is not split into silos by client or therapy area, so you will be empowered to develop broad expertise across the healthcare landscape, and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team.

Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients.

Your primary role:

• Oversee projects and project teams, be the main point of contact with the client and write and give client presentations
• Run a management team with responsibilities involving conducting appraisals, pay reviews, monitoring of performance, personal development, training of staff, recruitment and developing and implementing internal company procedures
• Engage in business development and sales initiatives
• Write proposals to win new business, consider timescales and calculate the research cost alongside VPs and operations
• Involvement in talent acquisition and assessing potential new staff

Your skills and experience:

• At least 7 years of experience with qualitative custom primary market research projects
• Experience in the life sciences sector
• Extensive expertise in qualitative market research methodologies, including advanced moderation techniques, delivering actionable insights across diverse markets
• Proven ability to mentor and develop both junior and senior team members, fostering deep expertise in qualitative research practices and pharmaceutical industry knowledge
• Highly skilled in moderating in-depth interviews and focus groups, both via telephone and in-person, ensuring rich, meaningful data collection and analysis
• Strong client engagement and relationship management skills
• Proven project supervision skills
• Appreciation of marketing/client-side issues, knowledge and understanding of client issues
• Self-motivated and able to work independently
• Excellent communication skills, both verbal and written
• Ability to multitask under pressure and meet tight deadlines

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a 'can do' attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

• A comprehensive training and development program for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end of year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa

Employee Benefits:

• Remote and hybrid work options
• A comprehensive training and development program
• Opportunities for internal advancement
• Annual salary and promotion review
• Paid time off, up to 25 days including your birthday
• 401(k) plan with employee match
• Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts
• Company paid life insurance
• Short term/long term disability
• Commuter reimbursement accounts
• Employee assistance program

Our Pledge:

At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Further information:

This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you'd like or work remotely.

Compensation: $125,000 - $160,000 USD

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.