Maintenance Technician

Job Description

Job Description

Description:

At OPS Living, a safe, functional, and well-maintained community is essential to providing residents with comfort, dignity, and peace of mind. The Maintenance Technician plays a vital role in ensuring the community remains clean, safe, attractive, and operating efficiently through preventative maintenance, timely repairs, and exceptional customer service.

The Maintenance Technician is responsible for performing routine maintenance, completing work orders, assisting with apartment turnovers, maintaining building systems, and supporting the overall appearance and safety of the community. This position works closely with the Maintenance Director and other department leaders to provide responsive service that enhances the resident experience.

This role is ideal for someone who enjoys solving problems, working with their hands, taking pride in their work, and making a meaningful difference in the daily lives of seniors.

About OPS Living

At OPS Living, our mission is simple:

We care deeply for our team, our clients, and our community.

We provide safe, affordable, and loving communities where seniors can thrive. Every team member contributes to creating an environment where residents feel respected, valued, and at home.

Our core values guide how we work every day:

• Serves Reliably – We follow through on our commitments and provide dependable support to residents and teammates.

• Utilizes Unconventional Collaboration – We solve problems together and support one another across departments.

• Celebrates Regularly – We recognize effort, progress, and accomplishments.

• Enjoys the Journey – We bring positivity, gratitude, and purpose to our work.

Building Maintenance

• Complete assigned work orders promptly and professionally.

• Perform routine repairs including plumbing, electrical, drywall, painting, carpentry, flooring, and general maintenance.

• Conduct preventative maintenance on building systems and equipment.

• Assist with apartment turnovers, including repairs, painting, cleaning support, and preparation for new residents.

• Maintain the appearance and functionality of resident apartments and common areas.

• Report major repairs or contractor needs to the Maintenance Director.

Grounds & Community Appearance

• Assist in maintaining the exterior appearance of the community.

• Perform seasonal duties including snow removal, salting, leaf removal, and basic landscaping.

• Remove debris and maintain clean parking lots, sidewalks, entrances, and outdoor living spaces.

• Help ensure the community presents a clean, safe, and welcoming appearance at all times.

Safety & Compliance

• Follow all OSHA, company, and life safety policies and procedures.

• Assist with fire drills, emergency preparedness activities, and life safety inspections.

• Identify and report safety hazards immediately.

• Properly use and maintain tools, equipment, and personal protective equipment (PPE).

• Help maintain survey readiness by ensuring the building remains compliant with applicable regulations.

Resident Service

• Respond to resident maintenance requests with professionalism, courtesy, and urgency.

• Communicate repair timelines and updates respectfully.

• Respect resident privacy while working in apartments.

• Ensure work areas are left clean and safe following repairs.

• Build positive relationships with residents through dependable service.

Team Collaboration

• Work collaboratively with the Maintenance Director, Executive Director, nursing, housekeeping, dietary, activities, and other departments.

• Assist with community events by setting up or moving furniture and equipment as needed.

• Support emergency maintenance needs after hours when required.

• Communicate maintenance concerns and completed work clearly.

• Demonstrate professionalism, accountability, and teamwork in all interactions.

Ideal Candidate Attributes

Successful candidates will demonstrate:

• Strong work ethic

• Dependability and accountability

• Mechanical aptitude

• Excellent problem-solving skills

• Attention to detail

• Initiative and self-motivation

• Professional communication

• Positive attitude

• Team-oriented mindset

• Pride in maintaining safe and attractive environments

• Commitment to serving seniors with dignity and respect

What Success Looks Like

Success in this role includes:

• Work orders are completed accurately and within expected timeframes.

• Preventative maintenance is completed consistently.

• Resident apartments and common areas remain safe, functional, and well maintained.

• Residents report positive experiences with maintenance services.

• Grounds and exterior spaces remain clean and welcoming.

• Safety hazards are identified and corrected promptly.

• Strong teamwork and communication with all departments.

• Survey readiness is maintained through proactive maintenance and building upkeep.

You will be measured by work quality, response time, resident satisfaction, safety, reliability, teamwork, communication, and your commitment to maintaining an exceptional living environment.

Why Join OPS Living?

When you join OPS Living, you become part of a team dedicated to creating safe, comfortable, and welcoming communities where seniors can thrive. Your work directly impacts the quality of life of every resident by ensuring they have a home that is well maintained, secure, and cared for.

If you enjoy solving problems, working with your hands, taking pride in quality craftsmanship, and making a meaningful difference every day, we encourage you to apply.

Requirements:

• High school diploma or equivalent.
• Basic knowledge of plumbing, electrical, carpentry, painting, and general building maintenance.
• Ability to safely operate hand tools, power tools, and maintenance equipment.
• Strong problem-solving and organizational skills.
• Ability to work independently with minimal supervision.
• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Previous maintenance, facilities, construction, apartment maintenance, or environmental services experience.
• Experience in assisted living, healthcare, hospitality, or commercial facilities.
• HVAC, plumbing, or electrical certifications.
• CPR and First Aid certification.

Physical Requirements

• Ability to stand, walk, climb stairs, kneel, crouch, bend, and reach throughout the workday.
• Ability to safely lift, carry, push, or pull up to 75 pounds with or without reasonable accommodation.
• Ability to climb ladders and work from elevated positions.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to safely operate maintenance equipment and tools.