Content Designer, Manager - Core Card Experiences

Content Designer, Manager - Core Card ExperiencesAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We're succeeding because they're succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we're on a quest to change banking for good.We're currently seeking a content designer to join our Experience Design team. We're passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you.Role ExpectationsAs a content designer, you'll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.Here are some of the expected competencies for this role:Content Design ExpertiseLeadershipHuman-CenteredBusiness-FocusedProblem-SolvingCollaborationCommunicationThe ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.Basic QualificationsAt least 5 years of experience in content design, content strategy, or UX writingPreferred Qualifications6+ years of experience in content design, content strategy, or UX writing5+ years of experience working with and contributing to an established design system6+ years of experience collaborating with product, tech and business partnersExperience leading design projects or teamsProficiency in design and prototyping tools such as FigmaExperience working in heavily regulated, data heavy problem spaces