Medical Records Assistant

Medical Records Assistant

Snowline Health is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 40 years, we've provided compassionate, high-quality care tailored to the unique needs of patients and families. Guided by our core values of teamwork, service, contribution, and excellence, we're committed to delivering exceptional care and supporting the communities we serve.

The Medical Records Assistant supports the Medical Records department by ensuring the accurate, timely, and compliant management of patient records. This position is responsible for clerical and administrative functions, including document processing, phone support, and coordination with clinical and administrative teams to maintain efficient operations.

Essential duties and responsibilities include:

• Maintain, organize, and manage patient medical records in accordance with regulatory and organizational standards
• Scan, file, and upload documents into the Electronic Medical Record (EMR) system with a high degree of accuracy
• Provide front-line phone support, including answering, routing calls, and assisting inquiries
• Process medical records requests and support audits
• Ensure adherence to HIPAA and confidentiality standards
• Assist with data entry and administrative tasks
• Collaborate with clinical and administrative staff
• Perform other duties as assigned

Compensation: $20.00 $24.00 per hour, based on experience and internal equity

Schedule & work expectations: Part-time: 2024 hours per week Monday through Friday. Required availability: 11:00 AM 2:00 PM. Typical shifts: 9:00 AM 2:00 PM or 8:00 AM 2:00 PM (lunch waiver may apply).

Minimum qualifications: Education: Some college coursework preferred. Experience: Healthcare office experience required; EMR experience preferred.

Knowledge, skills & abilities:

• Strong organizational skills and attention to detail
• Professional communication and phone etiquette
• Ability to handle confidential information
• Proficiency in Microsoft Office and EMR systems
• Ability to work in a fast-paced environment
• Team collaboration skills