Collections Agent

Collections Agent

Preference Employment Solutions is excited to announce an opening for a Collections Agent to join a vibrant, close-knit local company! In this role, you'll be helping customers regain financial stability by managing accounts in collection. While this isn't a call center environment, you'll be connecting with customers over the phone and providing top-notch service. If you're a motivated go-getter and a team player seeking a commission-based opportunity, this could be your perfect fit! Don't wait - apply today!

Type: Temp-to-Hire, Full Time
Compensation: $18/hr to start; transition to new base plus commission structure
Schedule: Monday-Thursday from 8am-5pm, Friday from 8am-12pm
Benefits: As part of our commitment to employee well-being, Preference Employment Solutions offers Minimum Essential Coverage (MEC) health plans for both individuals and families . Our plans provide essential healthcare benefits at an affordable cost, ensuring you have access to the coverage you need while working with us.

Position Overview:
• Reaching out to consumers to discuss payment options and negotiate payment plans.
• Work with consumers to resolve outstanding debts in a timely manner.
• Maintain accurate and up to date consumer records
• Adhere to all applicable laws and regulations related to debt collections.
• Provide excellent customer service and support to consumers through the debt resolution process.
• Handle inbound and place outbound calls for assigned accounts.
• Take on existing accounts and maintain new accounts.

Characteristics of a Successful Candidate:
• Administrative and/or Customer service experience preferred
• Effective communicator and comfortable talking on the phone
• Adept with computers and willing to learn new software
• Reliable and self-motivated

How to Apply:
• Contact: Tyia at View phone number on click.appcast.io
• Email: View email address on click.appcast.io
• Visit Us: 2605 42nd Street S, Suite 100 in Fargo, ND
• Office Hours are Monday through Friday from 8:00am-5:00pm

Preference Employment Solutions is a local employment company successfully assisting job seekers for over 30 years! We are FREE and CONFIDENTIAL. Preference Employment Solutions is an equal opportunity employer.