Motorcycle Customer Support Specialist

Ultimate Staffing is seeking an experienced Customer Service Rep for a leading aftermarket LED lighting manufacturer specializing in accessory products for motorsport vehicles. This position is responsible for providing best-in-class customer service, guiding customers through a wide range of products, and assisting them with orders.

This is a full time, in-office position located in Youngsville, 8:30 am to 5:30 pm M-F. The pay rate is $18-$20 per hour (depending on experience).

Responsibilities and Duties

- Work in your personal office where you can focus and assist customers

- Communicating with customers through email or chat, over the phone or on social media

- Guide customers through products, confirm fitments, and help create support tickets

- Assist other departments as needed

- Multi-task through different programs

- Multi-task typing and talking

Requirements

- High School Diploma

- Excellent Data Entry Skills

- Microsoft Office Knowledge

- Excellent organizational and time management skills

- Excellent interpersonal, oral and written communication skills

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.