Customer Service Representative

**We are seeking a detail-oriented and organized Customer Service Representative / Program Coordinator to support program coordination, scheduling, and administrative activities. This role involves communicating with internal teams, external partners, and participants to ensure programs and events run smoothly from planning through completion. The ideal candidate has experience in customer service, event coordination, hospitality, reservations, or administrative support.** **Location:** **100% Remote - USA** **Pay Rate:** **$23-25/hour** **Schedule:** **Monday-Friday, standard business hours (must be available until 5:00 PM EST)** **Duration:** **6+ month contract** **Key Responsibilities** + Coordinate program activities and provide administrative support from planning through completion. + Communicate regularly with internal teams, field representatives, external partners, and participants. + Coordinate event logistics, including venue arrangements, scheduling, and speaker availability. + Assist with travel arrangements and other program-related logistics as needed. + Prepare and distribute program materials, registration information, and sign-in sheets. + Maintain accurate records, update internal databases, and track program information. + Follow up with participants and internal teams to collect required documentation and information. + Monitor program details and resolve scheduling or logistical issues. + Provide timely customer service and ensure smooth coordination throughout the process. **Required Qualifications** + High school diploma or equivalent required; college degree preferred. + 1-3 years of experience in customer service, administrative support, event coordination, hospitality, or program coordination. + Strong verbal and written communication skills. + Excellent organizational and time-management abilities. + Comfortable handling multiple tasks and meeting deadlines. + Proficiency in Microsoft Office and general computer applications. + Ability to work independently in a remote environment. **Preferred Experience** + Event planning or meeting coordination. + Reservations, hospitality, or guest services. + Scheduling, travel coordination, or venue management. + Customer support and administrative coordination. **Interested candidates:** Please share your updated resume and availability for a quick discussion. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.