Banquet Server - Summer 26

Banquet Server

Work and play in the mountains. Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

Just like the trees, we are growing! Apply today to grow your mountain roots with us whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

Big peaks, bigger perks

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Free friends & family day-ski vouchers (periodic allotment)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

Position Title: Banquet Server

Business Unit: Banquets

Position Reports to: Banquet Manager, Banquet Captain, Bar Lead

Location: Crystal Mountain, Washington

Wage Range: $17.13 + tips

Resort Overview, Culture and Vision

Crystal Mountain is the Pacific Northwest's premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world's most aspirational brands.

A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.

We are here to shape the future of mountain adventure.

We Embrace Empowerment

We Honor Authenticity We Cultivate Collaboration

We Prioritize Purpose

Job Summary

A Banquet Server is responsible for serving food and beverages to guests at venues or catering events. The Banquet Server will be responsible for providing exceptional service to our guests during banquet events, ensuring all guests' needs are met in a timely and professional manner.

Essential Duties

• Provide courteous, efficient, and professional service to guests in accordance with banquet service standards
• Follow event timelines and service cues to ensure smooth and coordinated meal execution
• Maintain awareness of event flow, including speeches, presentations, and entertainment
• Respond promptly to guest needs while minimizing disruption to event proceedings
• Monitor beverage levels and anticipate refill needs during service
• Confirm service instructions, table counts, and menu details during pre-event briefings
• Communicate guest concerns or special requests promptly to banquet captain or management
• Assist with proper setup of banquet rooms including table settings, linens, glassware, and service stations
• Ensure tables are uniformly set and presentation standards are maintained
• Deliver meals to the correct guests using seat numbering or service direction guidelines
• Maintain cleanliness and organization of service areas throughout the event
• Clear tables efficiently between courses while preserving event ambiance
• Work collaboratively with banquet team members to execute synchronized service
• Support buffet maintenance, restocking, and sanitation during service
• Assist with breakdown, equipment storage, and post-event cleaning procedures
• Maintain polished uniform standards and professional demeanor at all times
• Demonstrate positive body language and discretion during formal or high-profile events
• Adhere to alcohol service laws, safety procedures, and company policies
• Follow event documentation, service standards, and supervisor direction
• Support a team-oriented environment focused on successful event execution
• Perform other duties as assigned by Leads, Banquet Captain, or Banquet Manager.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

Knowledge, Skill and Ability Requirements

• Must hold a valid M.A.S.T. Class 12 or 13 Permit (Washington state serving license)
• Must hold a valid Washington Food Worker Card (Health & Food Safety)
• Minimum 2 years professional experience in Food and Beverage, preferably catering

Physical Demands and Working Conditions

• This position is required to work evenings, weekends and holidays while in operation.
• Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
• Able to manipulate a full-size keg of beer (~160 pounds)
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer