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Senior Director, Product Management-Payments Intelligence

Capital One

Senior Director, Product Management-Payments IntelligenceProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.About the Team Within Emerging Payments, the Payments Intelligence team (PINT) supports this mission -- they run one of our highest-rated platforms in the company, serving dozens of critical use cases across all lines of business. Their primary focus is using transaction data to power unique experiences that will improve consumer engagement, making it easy to understand where you're spending, predicting where you will spend, and giving you tools to manage future spending (via spend controls). This team is also at the forefront of building AI/ML capabilities directly into our features. The PINT team is largely based in NY. They are highly engaged and have a strong team identity (across product, tech and data science); the new leader should be able to build on that.Responsibilities:Provide leadership with a lean towards strategy, product strategy, and cross-LOB influence who is steeped in analytics and exploration. We are looking for someone who can build out long-term destination-backed thinking in partnership with LOBs; and align the enterprise on roles, responsibilities and operating model around transaction data. This role is for someone who thrives in ambiguity and wants to build the "answer to the case".Raise the product management bar across our wider Emerging Payments team; and be bench strength for upcoming scope expansion. Hands-on experience in platform and/or data products is a nice-to-have.Steer the platform's development to achieve the greatest impact on outcomes for both internal users (product/business managers, developers, AI engineers, data scientists, analysts) and end customers.Collaborate closely with technology, data science, strategy, risk, and business teams to deliver immediate value while advancing long-term goals.Capital One Product FrameworkIn this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutionsBusiness Focused - Delivers game-changing outcomes by focusing on leverage and execution excellenceTechnology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term valueIntegrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risksTransformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignmentBasic Qualifications:Bachelor's degree in any field and at least 7 years of Product Management experiencePreferred Qualifications:Experience translating business strategy and analysis into consumer facing digital productsExperience with agentic commerce and payments

Vacancy posted 2 days ago
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