Outlet Expeditor - Tado Steakhouse

Pay Rate: $19.00 an hour


SUMMARY: Provide support to front-of-house operations. This position is responsible for a coordinating food orders, preparation, and deliveries to ensure they are prompt and correct. Responsible for a high level of guest service as described in your departments guest service standards. May be 18 years of age or older.


Essential Duties/will be trained to fill all roles

• Memorize table numbers, seat positions and interpret the kitchen display system
• Finalize the presentation of plates and monitor the quality and safety of food
• Ability to deliver food to the dining room floor to help the flow of food move more efficiently
• Ability and knowledge to assist Front of House with various tasks and responsibilities
• Assist servers in the coordination, completion and packaging of to go orders and online orders (OnDemand orders)
• Be knowledgeable and provide information regarding restaurant and other property amenities
• Operate point-of-sales system when necessary
• Maintain tidy work area and possess strong organizational skills within a high paced environment

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES


Knowledge and Certification


Preferred:

• 1-year guest service experience preferably in a fast-paced fine-dining restaurant

Skills


Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills

Abilities


Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to speak in a clear, concise and pleasant voice

RESTRICTIONS

• Must be 18 years of age or older to serve alcohol

REQUIRED TRAINING

• Treasure Island guest service training
• Bloodborne Pathogens training
• Point-of-sales cash register training
• Treasure Island food handling procedures
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel and stoop
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact