Senior Analyst, GCP Business Analytics

Role Description

CVS Health is seeking an Operations Analytical Senior Analyst (Individual Contributor) to join our team. This role reports to the Senior Manager of Analytical Insights and is open to fully remote candidates across the U.S. The position plays a key role in analyzing case volumes, call volumes, staff productivity, and resource planning—critical elements for driving operational efficiency and supporting our business partners and members.

As an internal analytics expert, you will provide insights for Clinical Operations (ClinOps) and support Prior Authorizations and Performance Productivity Reporting business functions. The role involves working with tools such as:

• Python
• Dataiku
• Alteryx
• Tableau
• GCP
• SSIS
• SSRS
• Teradata
• Other analytical platforms

You will serve as the technical subject matter expert for automating data reporting from multiple sources, including:

• Novologix
• CAS
• MedHok
• MTM
• SQM
• Phone systems
• Verint

You will also leverage statistical modeling, forecasting techniques, and advanced analytical methods to identify trends, predict operational needs, and help drive data-informed business strategies.

Key responsibilities include:

• Automating manual data processes.
• Migrating applications to modern technologies.
• Preparing data for Tableau dashboards that deliver prior authorization insights and exception reporting.
• Conducting exploratory data analysis and applying statistical and predictive modeling techniques to identify trends, forecast volumes, and support workforce planning.
• Building and validating data pipelines and machine learning workflows using Python, Dataiku, and cloud‑based tools.
• Collaborating with operations teams to understand business needs and develop logic and metrics for Tableau KPIs, ensuring accurate and actionable reporting.

Qualifications

• 2–5 years of experience in data analytics, reporting, and database development.
• Strong knowledge of database technologies including PL/SQL, T-SQL, stored procedures, query optimization, and performance tuning.
• Hands-on experience creating SQL queries, packages, functions, and views for ad-hoc and recurring reports.
• Proficiency in Microsoft SQL Server development, troubleshooting, and optimization.
• Advanced skills in ETL and reporting tools such as SSIS, SSRS, Alteryx; exposure to Dataiku is a plus.
• Working knowledge of multiple RDBMS platforms (Oracle, Teradata) and complex SQL report development.
• Experience with Python for data processing and automation.
• Familiarity with cloud platforms, preferably Google Cloud Platform (GCP), including SQL Server on GCP.
• Understanding of database design principles, logical and physical data models.
• Ability to translate business requirements into technical specifications.
• Experience applying statistical methods (e.g., regression, clustering, forecasting) to operational or business datasets.
• Ability to build and evaluate predictive models or machine learning workflows using Python libraries such as pandas, scikit‑learn, statsmodels, or NumPy.
• Knowledge of Software Development Life Cycle (SDLC) and documentation best practices.
• Strong problem-solving and analytical skills with the ability to assess business impacts and prioritize tasks.
• Excellent communication and collaboration skills; ability to work independently and in a team environment.
• Agile mindset with a focus on delivering incremental value and incorporating feedback quickly.
• Ability to learn new domains and data sources rapidly.

Requirements

• Experience with GCP/BigQuery.
• Experience with machine learning model deployment, monitoring, or MLOps pipelines.
• Familiarity with visualization best practices and dashboard storytelling for data science insights.
• Ability to enforce best practices.
• Prior experience in PBM services, insurance, or healthcare.
• Strong presentation skills and experience engaging with business stakeholders.

Education

• Bachelor’s degree or equivalent work experience required.

Anticipated Weekly Hours

• 40

Time Type

• Full time

Pay Range

The typical pay range for this role is: $46,988.00 - $102,000.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include:

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 04/27/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.