Technical Product Manager, Private Cloud Domain

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Get to Know our Team Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build, ship, and operate world‑class products efficiently and reliably. Our TPMs bridge business, data, and technology—translating complex engineering and operational needs into scalable solutions that empower teams across the company. The Production Deployments domain owns the end‑to‑end lifecycle of production services at Agoda—from initial deployment through operating, scaling, day‑to‑day management, and eventual retirement. This work spans more than a thousand services in production and includes deployment orchestration, private cloud runtime environments, service controls, and cost‑aware resource management. The domain is central to Agoda’s Production Excellence, balancing developer autonomy with the guardrails required for reliability, security, and efficiency at scale. The Opportunity As a Technical Product Manager for Production Deployments, you define and evolve the platforms that govern how services are deployed, operated, scaled, and managed in production. You partner with platform engineers, SREs, and application teams to improve not only how software is released, but also how it consumes resources, manages risk, and operates cost‑effectively across its lifecycle. This is a high‑impact role shaping how thousands of services run in production—enabling teams to move quickly while providing the visibility, controls, and standards required to operate reliably at scale. In This Role, You’ll Get To: Own the full product lifecycle for production deployment and runtime platforms—from discovery and design through adoption and continuous improvement. Define a clear long‑term vision for managing production services, including deployment, operating, scaling, upgrades, and decommissioning. Partner with platform engineers, SREs, and service owners to identify operational challenges and prioritize high‑impact platform capabilities. Enable safer and more efficient releases through automation, standardization, and platform guardrails. Drive visibility and controls around resource usage and cost, enabling teams to optimize and right‑size their services. Design and evolve self‑service capabilities and controls that allow teams to manage services independently while meeting reliability and security standards. Balance delivery velocity with reliability, capacity management, and cost efficiency. Define and track key metrics across the service lifecycle, including deployment frequency, change failure rates, resource utilization, cost efficiency, and recovery time. Communicate clearly across engineering and leadership, including during complex or high‑impact production situations. Demonstrate strong ownership and execution, driving initiatives from concept through broad adoption across a large engineering organization. Stay current with industry practices in CI/CD, cloud platforms, platform engineering, cost optimization, and large‑scale service operations, and apply them pragmatically. What You’ll Need to Succeed: Experience working in or closely with production environments, with understanding of how services are deployed, operated, scaled, and supported in live systems. Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed to operate applications in production. Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency. 3+ years of experience in technical product or program management within a highly technical environment. Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority. Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams. Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms. Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions. Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms. Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact. Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements. Hands‑on experience with product and delivery tools such as JIRA and Confluence. Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers to operate services effectively at scale. This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third‑party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. #J-18808-Ljbffr Agoda