Teller

Job Description

Job Description

Department: Retail Banking/Teller

 

POSITION SUMMARY:

This is an entry level position responsible for accurately processing transactions, responding to customer inquiries and cross-selling or making referrals for all products and services offered.

 

ESSENTIAL DUTIES & RESPPONSIBILITIES:

- Perform over the counter and drive through transactions such as deposits, withdrawals, transfers, check cashing, payments, etc. Transact night depository and mail deposits, processing all transactions via teller terminal with speed, accuracy and efficiency.
- Perform other service transactions such as collections, assisting in check ordering, issuing and redeeming savings bonds.
- Issue traveler's checks, gift checks, bank checks and assess appropriate fees.
- Exhibit strong time management skills, ensuring readiness to serve customers at scheduled hours.
- Responsible for accurately balancing and securely maintaining all cash in their custody.
- Respond to and follow through on all in-person and telephone customer inquiries or requests.
- Maintain a thorough knowledge of the Bank's products, services, policies, procedures and       operating.
- Ability to work cooperatively within a team environment to meet goals and maintain service quality.
- Provide professional, exceptional customer service adhering to the Bank's and Customer Service.
- Filling out CTR's in the event of the customer's deposit.
- Follow company rules, regulations and safety procedures.
- Strict adherence to the Bank Secrecy Act and all other applicable regulations is required.

 

 

 

 

QUALIFICATIONS:

- High school diploma or equivalent
- Previous cash handling or customer service experience preferred
- Strong communication skills
- Attention to detail
- Basic computer skills
- Ability to work independently and as part of a team

 

PHYSICAL DEMANDS:
- Ability to sit or stand for extended periods
- Frequent use of hands and fingers
- Ability to lift up to 25 pounds
- Clear vision for reading screens and documents
- Occasional bending or reaching

FLSA CLASSIFICATION: Non-Exempt

Company Description

We're proud to be a locally owned community bank, founded in 1907. As the national and international economies have struggled, First Bank has remained strong and successful by focusing on our individual customers and our local communities. You'll see that focus come to life when you visit any one of our locations in Wichita Falls, Frisco, Burkburnett, Iowa Park, Brock or Aledo. You'll find yourself in a bank where you are greeted with courtesy and treated with respect by banking professionals who are the best in the business and who genuinely care about you and your business. We also have loan production offices in McKinney, Plano, and Austin.

First Bank has been named one of our nation's top performing banks by both the American Bankers Association and the Independent Community Bankers of America. We have also earned a 5-Star Rating from BankRate.com, and in 2005, we won the Better Business Bureau's Torch Award for Ethics in the Marketplace. We were voted Texoma's Best Bank and Texoma's Best Mortgage Lender in 2014.

Company Description

We're proud to be a locally owned community bank, founded in 1907. As the national and international economies have struggled, First Bank has remained strong and successful by focusing on our individual customers and our local communities. You'll see that focus come to life when you visit any one of our locations in Wichita Falls, Frisco, Burkburnett, Iowa Park, Brock or Aledo. You'll find yourself in a bank where you are greeted with courtesy and treated with respect by banking professionals who are the best in the business and who genuinely care about you and your business. We also have loan production offices in McKinney, Plano, and Austin.\n\nFirst Bank has been named one of our nation's top performing banks by both the American Bankers Association and the Independent Community Bankers of America. We have also earned a 5-Star Rating from BankRate.com, and in 2005, we won the Better Business Bureau's Torch Award for Ethics in the Marketplace. We were voted Texoma's Best Bank and Texoma's Best Mortgage Lender in 2014.