IT Help Desk Technician
$51k - $82kThe Ford Agency
The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and collaborate with engineering teams to find actionable solutions. This is a terrific opportunity for an individual with at least 2 years of IT support experience who's looking to continue to grow alongside IT professionals! Available shifts: Wednesday - Sunday 3:30pm - 12:00 am; Saturday-Monday 11:30pm - 1:00pm Responsibilities Include Manage and resolve Tier 1 service desk request Track and resolve service tickets in a timely manner Keep up to date with firm's applications, Microsoft 365, and other documentation systems Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Qualifications Include Bachelor's Degree in IT or Computer Science 2+ years of help desk or IT support experience Experience in a large law firm or other professional services firm highly preferred Experience maintaining and supporting Windows 11, Microsoft 365 applications, and mobile devices Excellent interpersonal and communication skills Compensation $51,000 - $82,000 annually Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. #J-18808-Ljbffr
- ...A technology company in Alexandria, VA is seeking a Help Desk Technician. This position requires providing first-level technical support for hardware... ...service and communication skills, along with 1-2 years of IT support experience. Technical certifications like CompTIA...Suggested
$28.62 - $34.56 per hour
...SupportFinity™ is seeking an IT Help Desk Technician based in College Park, Maryland. This role provides comprehensive IT support to over 1100 global users and contributes to achieving the company's mission in quantum computing. The ideal candidate will have a Bachelor...SuggestedHourly pay$28.62 - $34.56 per hour
...computer based on trapped‑ion technology, aiming to redefine industries through advanced quantum solutions. We are looking for an IT Help Desk Technician to support IonQ’s global users and contribute to the company’s mission of building the world’s best quantum computers....SuggestedHourly payWork at office- A federal judicial organization is seeking a Temporary Information Technology Technician II in Alexandria, Virginia. This one-year temporary position involves providing IT help desk support to judges, judicial staff, and clerks. Successful candidates will have two years...SuggestedTemporary workWork at office
- Chenega MIOS is seeking a Help Desk Technician in the Fort Belvoir, VA area to deliver IT support for government networks including NIPR, SIPR, and JWICS. The role involves desktop imaging, account management, VTC support, and maintaining the service desk ticketing system...Suggested
- ...include diagnosing issues via user discussion and supporting District-owned desktop software across Windows and macOS, with strong customer service focus. Responsibilities cover incident management, collaboration with IT leadership, and maintaining SLAs. #J-18808-Ljbffr...
$32.47 per hour
...Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate?... ...edge technology and take your career to the next level! Chenega IT Enterprise Services (CITES) offers forward-thinking...For contractorsWork at officeLocal areaRemote workWorldwide- ...initial point of contact and resolution for IT related incidents and requests. Accept... ...chat, and personal visits to the Service Desk. Interface directly with supported end-users... ...messaging/chat with end users and technicians. Troubleshoot, document, track, resolve,...Full timeWork at officeRemote work
- ...customers to ensure issues are resolved. Assists with the collection and evaluation of incident reporting practices and operations. Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library)....Temporary workRelocation package
- ...Senior Help Desk Technician IIEmployment Type: Full TimeCGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help... ...tracking purposesRecord and update required information for all IT-related tickets utilizing ITILCreation of Incident work-log...For contractorsWork at office
- ...initial point of contact and resolution for IT related incidents and requests. Accept... ...chat, and personal visits to the Service Desk. Interface directly with supported end-users... ...messaging/chat with end users and technicians. Troubleshoot, document, track, resolve,...Full timeWork at officeRemote work
- ...Help Desk TechnicianPosition Summary Emagine IT is seeking a Help Desk Technician to serve as a front-line technical resource for the U.S. International Development Finance Corporation (DFC) Headquarters in Washington, DC. The ideal applicant is responsive, customer-focused...Work at officeLocal areaRemote workShift work
$30 - $36.06 per hour
...IntraFi IT Help Desk Team Member At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help...Remote workFlexible hours- ...Job Description Job Description Custom Software Systems, Inc. (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This is an excellent opportunity for an entry-level IT professional who enjoys helping people, solving...Permanent employmentTemporary workWork experience placementWork at officeLocal areaRemote work
- ...Job Description Job Description Job Title: Defense Travel System Help Desk Support Specialist Job Overview Essnova represents a broad array of specialized talents, technologies, and proven program success across forty-three federal agencies and technology and...Contract workFor contractorsInterim roleWork at officeMonday to Friday
- ...expertise to protect our country from threats. Job Description Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of...
$32 - $40 per hour
...Job Description SUMMARY OF RESPONSIBILITIES A Senior Help Desk Technician bridges the gap between complex technical challenges and end... ...involves diagnosing, troubleshooting, and resolving a wide range of IT issues that effectively address client challenges and deliver...Hourly payWork at officeImmediate startRemote work- ...threats. Job Description *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- ...expertise to protect our country from threats. Job Description Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you...
- ...threats. Job Description *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation...Remote workAll shiftsShift workNight shiftWeekend work
$24 - $25 per hour
...Job Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to Hire Compensation: $24 - $25/hr Work Schedule: 9am – 5pm, Monday – Friday, Onsite Benefits: This position is eligible...Contract workWork experience placementWork at officeLocal areaMonday to Friday- Job Title Help Desk Technician Location: Alexandria, VA (Onsite) Clearance Required: Active Secret Clearance Employment Type: Full-Time Overview... ...equivalent; technical certifications preferred 1-2 years of IT support or call center experience Strong customer service...Full timeWork at officeRemote work
- ...healthcare consulting firm specializing in IT solutions for several military... ...across the nation. VGS is seeking a Helpdesk Technician to join our team in Bethesda, MD. The SME... ...training materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting...
$112k
Help Desk Technician - Mid-Level & Senior-Level (2 Openings) Help Desk Technician - Mid-Level & Senior-Level (2 Openings) | Req#4680 Help Desk... ...troubleshooting skills, experience working with help desk systems and IT service management processes, and the ability to resolve...- ActioNet, Inc. is seeking two Help Desk Technicians at Mid-Level and Senior-Level in the Washington, DC area (2 openings). Responsibilities include diagnosing, troubleshooting, documenting, and resolving IT issues across hardware, software, and access controls, while meeting...
$45k - $51.6k
...BASIC FUNCTION: We are seeking a Service Desk Support Technician to provide Tier 2 support to the ETS... ...tickets using our ServiceNow system. This IT support professional will serve as the... .... Previous experience as an IT Help Desk Technician. Experience in conducting...Work experience placementWork at officeFlexible hours- CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and... ...work-from-home options and requires technical proficiency in IT support and customer communication. #J-18808-Ljbffr CELESTIAL INNOVATIONS...Remote jobWork from homeFlexible hours
$36 - $41 per hour
Job#: 3044852 Job Description: IT Support / Help Desk Specialist - (Washington D.C. Area) $36.00 - $41.00 / Hourly Rate Apex Systems has an Immediate Need for a IT Support / Help Desk Specialist in Washington D.C Area (Bolling AFB) !!! This will be an estimated "12+ Month...Hourly payContract workImmediate start- GDIT is hiring a Help Desk Technician to support government clients from an on-site location in Washington, DC. You’ll monitor networks, document incidents, manage user accounts, and perform software installations, upgrades, and troubleshooting to keep systems running...
- ...Global Solutions, LLC (VGS) in Bethesda, MD seeks a Helpdesk Technician to act as the SME for YubiKey enrollment and deployment support... ...includes developing training materials, supporting the Agency Help Desk, and providing advanced Tier 2 troubleshooting expertise. The...
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