Host

At Cooper’s Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring Uncompromising Hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.

What You’ll Get

Incredible Discounts:

50% Dining and Carryout

40% Retail Wine

20% Retail and Private Events

Monthly Complimentary Wine Tasting for Two

Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program

Company Matching 401(k) Retirement Savings Plan

Flexible Spending Accounts- Health and Dependent Care

Health Savings Account

Basic Life and AD&D Insurance

Voluntary Short-Term Disability

Highly Competitive Pay plus Team Member Incentives & Rewards

Pay Access before Pay Day

Flexible Schedules

Paid Time Off

Access to Team Member Relief Program

Employee Assistance Program, providing mental health, legal and financial counseling.

“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services

Employee Referral Bonus Program

Wine and Culinary Education

Career GrowthFlight Plan

Team Member Rewards, Tenure Recognition and Referral Bonuses

How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong.

Greet guests with energy and enthusiasm from the very first interaction

Answer guest phone calls with professionalism and hospitality

Follow checklists to set up the host area for a smooth shift

Maintain a professional image at all times by adhering to all appearance and behavior guidelines

Own What You See Own What You See: Take Responsibility, jump in, and do what needs to be done.

Keep track of table flow and dining room pacing to deliver an excellent guest experience

Adjust seating plans as needed to avoid bottlenecks and wait time surprises

Manage special seating requests of guests consistent with table availability

Stay in Sync Stay in Sync: Communicate often, move with your team, and keep service flowing.

Communicate constantly with Managers and Team Members to keep service moving seamlessly

Support servers and service assistants when needed to help the team shine

Make It Personal Make It Personal: Be genuine, listen well, and tailor each experience.

Answer questions about food, wine, and experiences with warmth and knowledge

Share insights about our Barrel Reserve wine during each escort to the table

Add a Touch Add a Touch: Go beyond the expected to create memorable moments.

Help with light side work and maintain the entry area so every guest’s first impression is a great one

Keep phone etiquette polished and professional when answering calls and handling reservations

What You Will Bring

At least 18 years of age

A genuine love for hospitality and a desire to create unforgettable experiences

Comfort in a fast-paced environment with strong multitasking skills

Ability to lift up to 40 pounds and stand for extended periods

Willingness to work weekends and holidays

Team spirit and clear communication

Ability to read, write, and understand English

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.

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