Medical Front Desk Receptionist

Job Description Job Description firstPRO 360 is assisting our client in the Alpharetta area to fill a Medical Front Desk role. This is a very important role as you are the first point of contact for patients. In this role you must be upbeat, driven, helpful, reliable, and at least one year experience in a similar role. Does this describe you? If so, please apply below, we would love to discuss with you!

Responsibilities:
Greet and check in patients with a welcoming and professional demeanor
Answer multi-line phones, schedule appointments, and manage calendars
Verify insurance information and collect co-pays/payments
Maintain and update patient records in the electronic medical record (EMR) system
Coordinate communication between patients, clinical staff, and providers
Handle incoming mail, faxes, and general office correspondence
Assist with daily office operations, including filing, scanning, and maintaining front office organization
Ensure HIPAA compliance and always protect patient confidentiality

Qualifications:
High school diploma or equivalent required; additional coursework or certification in medical office administration a plus
Prior experience in a medical front office or healthcare setting strongly preferred
Knowledge of medical terminology and insurance verification a plus
Proficiency with EMR systems and Microsoft Office Suite
Strong communication, organizational, and multitasking skills
Professional, friendly, and dependable with a patient-centered approach
Company Description firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization. Company Description firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. \r\n\r\nOur success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.