Part-Time Center Associate - Duluth

Overview Part-Time Center Associate - Duluth at The UPS Store 7171 delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises customers by providing accurate information on our array of products, services, and best-value options and demonstrates confidence by applying best practices in the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business quickly. Responsibilities Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer\'s shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean and safe working environment Qualifications High school diploma or GED required Retail/customer service experience Good communication and people skills Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 6-day work week Benefits Paid vacation Sales commission Health coverage Job details Seniority level: Entry level Employment type: Part-time Job function: Education and Training Industries: Staffing and Recruiting #J-18808-Ljbffr The UPS Store 7171