RN Charge, Urgent Care

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Family Health Centers of San Diego (FHCSD) is looking for an RN Charge, Urgent Care nurse to perform a wide variety of patient care activities and accommodating services for assigned clinic patients, as directed by the Clinic Director and/or Nursing Director, in order to facilitate the delivery of prompt, quality care.

Responsibilities

• Actively participate in LEAN/HONSHA trainings, and serve as a member of the Core Team. Actively participate in other clinical initiatives, such as clinical quality outcomes, to achieve goals and metrics.

• Build positive relationships, inspire others to perform at a higher level, prepare career development plans and retain an accountable workforce.

• Coach and counsel staff, and administer appropriate disciplinary action in a timely manner.

• Communicate effectively with interdisciplinary care team and support services to include Physicians, PSRs, Medical Assistants, and others. Attend department meetings.

• Complete all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards. Ensure subordinate staff complete documentation per department standards to include documenting patient history.

• Consistently follow Policies and Procedures to ensure positive patient outcomes.

• Keep clinic work-flow moving, focusing on productivity and efficiency, including assigning lunch times and breaks, ensuring exam room is set up, ordering supplies and vaccines to ensure correct supply is on hand, supporting provider productivity, reviewing patient problem list prior to visit with provider, and calling in refills to pharmacy.

• Keep site in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care requirements.

• Participate in continuous improvement activities and ensure appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.

• Perform Waive Testing and Phlebotomy if appropriate training has been completed.

• Provide/ensure staff receive all new hire and annual trainings on time.

• Supervise assigned team, including hiring, and scheduling as needed. Provide clinic oversight in absence of the Clinic Director/Manager.

• Perform other duties as assigned.

Requirements:

• Graduation from a recognized RN/BSN program.

• High School Graduate (or GED equivalent).

• California State Board RN License required.

• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advance Resuscitation Training required.

• Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

• At least 3 years of experience in an ambulatory care setting or similar setting preferred.

• Ability to participate collaboratively with multi-disciplinary care team.

• Ability to work effectively with patients from diverse social, cultural and economic groups.

• Able to maintain good working relationships with employees, coworkers, and departments.

• Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).

• Bilingual (Read, Speak & Write) in English/ Spanish preferred.

• Effective training and coaching skills; ability to drive results and achieve objectives through others.

• Knowledge of child, adolescent, and adult health care issues.

• Knowledge of supervisory practices and techniques, including performance management and employee development.

• Knowledge of, and ability to perform, clinic-based nursing tasks.

Rewards:

• Job type: Regular, Part Time, 36 hours/week, 12 hour shifts

• Schedule: Monday-Saturday 7:45am-8:30pm. Rotating three-day shifts.

• Onsite Location: 4725 Market Street San Diego, CA 92102

• Competitive Salary with Excellent Benefits

• Retirement Plan with Employer Match

• Paid Time Off, Extended Sick Leave and Paid Holidays

• Medical/Dental/Vision/FSA/Life Insurance

• Employee Discounts and Wellness Programs

#IndNurse

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

We are excited to share that the salary range for this position is:

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.