Bilingual Logistics Coordinator

Join Our Team as a Bilingual Logistics Coordinator! Location: In-Office | Department: Operations | Language: English & Spanish Required! We’re a growing transportation company looking for a go-getter with serious coordination skills to join our high-performance team. Are you a problem-solver who thrives in a fast-paced environment? Do you enjoy taking charge, finding solutions, and making sure things get done right? If so, keep reading What You’ll Do Driver Dispatch & Support: Serve as the primary point of contact for your assigned drivers. Dispatch loads, track progress, communicate updates, and keep drivers supported throughout their day. Load Booking & Rate Negotiation: Source and book loads, negotiate rates, and build freight schedules that keep drivers productive and profitable. Shipment Tracking & Communication: Monitor loads in transit, provide status updates, and keep brokers and customers informed from pickup through delivery. Problem Resolution: Handle delays, detention, accessorials, breakdowns, and changing customer needs quickly and professionally. Documentation & Systems: Use company TMS and dispatch software to manage loads, capture required information, and keep records accurate and up to date. Cross-Functional Collaboration: Work closely with Drivers, Brokers, Customers, Safety, Accounting, Marketing, and Leadership to resolve operational and billing-related issues. Process Improvement: Drive improvements to dispatch processes, communication standards, and coordination best practices as the company continues to grow. What You Bring Bilingual (English/Spanish) – Required 2+ years of office work experience – Required (logistics a plus!) Great attitude, honesty, and strong communication & people skills Proven customer service experience Confident under pressure— thrives on action Organized, detail-oriented, and tech-savvy Comfortable with Excel and computer software A fast learner with a solutions oriented mindset Why You’ll Love Working with Us Fast-growing company = growth opportunities for you High-energy, supportive team culture Be seen, heard, and valued — your work makes a difference Flexible environment with room to lead and shine What’s In It for You 2 Weeks Paid Time Off (PTO) that increases with tenure Paid observed holidays Performance Bonuses $2 hourly raises guaranteed for each of the first 2 years Health Insurance Dental Insurance Vision insurance Fully stocked kitchen with snacks & drinks On‑site amenities, including a cafe, a fitness facilityand complimentary yoga classes 15-minute walk from Cypress Point Beach Park Our Core Values: We D.R.I.V.E. We Work Together as One — Collaboration is rewarded, not just expected. We Own It — We speak the truth, follow through, and learn forward. We Raise the Bar — We take pride in our work & go the extra mile. Excellence is our standard. We Drive — We are self-motivated, proactive, and get better every day. We Find Solutions — We spot what’s wrong, take initiative, and turn problems into progress. #J-18808-Ljbffr Keynnect Logistics Inc.