Sales Associate - Eastside (ES02)

Job Category: Stores Job #: 1000 Schedule: Full Time Pay Rate: $18.00+ DOE Facility: ES02 Location: Portland, Oregon Reports to: Store Manager Opened: July 9, 2026 Job Summary Provide exceptional customer service by assisting with product selection, color matching, paint tinting and order processing. Support management and co‑workers in day‑to‑day operation of the store. Maintain store appearance and organization, bring a pleasant manner to the job and contribute to a professional and safe workplace. Full physical mobility is required for this position. Job Responsibilities Responsibilities – Customer Service, Operations, and Logistics Greet customers as they enter the store and assist them in identifying their paint product needs. Answer customer inquiries in person and by phone, resolve issues in a professional and timely manner. Provide product suggestions based on customer and project requirements, preferences, and budget. Mix and tint paint using formulated colors and the color matching system according to company specifications. Record data in customer color history files. Educate customers on paint application techniques and product usage. Operate point‑of‑sale (POS) system, process sales, product, inventory & pricing inquiries. Keep the store organized, clean, tidy, and inviting. Cooperate with team members to achieve service and sales goals and ensure customer satisfaction. Stay updated on product knowledge, industry trends, and store promotions. Adhere to company policies and procedures, safety guidelines and inventory management protocols. Keep secure and protect company and corporate inventory and assets. (Product, equipment, cash/funds) Inventory control; aisle, slotting and routine cycle counts. Shipping and receiving; unload and put away freight, stock shelves, rotate inventory, organize merchandise, prepare shipments as directed. Operate equipment, forklifts, pallet jacks, hand trucks, load and unload vehicles in a safe manner. Adhere to workplace safety and health rules. Promptly report injuries, hazards, incidents or concerns. Proper use and maintenance of company provided PPE (personal protection equipment). For delivery driver portion duties, safely and lawfully operate the company vehicle so travel time and distance is optimal. Ensure load is properly secured, complete vehicle pre‑trip check. AOR’s – Areas of Responsibility: All other store duties as assigned. Service and Care Always behave in a manner which provides a workplace free from harassment, intimidation, hostility or any activity that creates such an environment for employees, customers, and suppliers. Show kind & respectful behavior to everyone. Treatment which embodies the Workplace Fairness program. Display an approachable manner through optimistic, professional and mature behavior. Maintain composure under complex and changing workflow situations. Integrity to always “do the right thing” while meeting the objectives of the job. Knowledge, Skills, Requirements and Essential Functions Attendance: Timely & predictable attendance is a requirement for all company employees. Scheduling & reporting must remain flexible & available given the needs of the business & customers. Through on‑the‑job training and presence, develop practical & functional knowledge of core product lines. Training: Complete all required job training including, but not limited to: Onboarding, Associate Training, HMIS / DOT, Safe Driving, SERVICE 6, forklift cert. (if required), Workplace Fairness / Code of Conduct, Workplace Safety / Accident Prevention Program, Product and Coatings programs. Driving: Ability to legally drive for business is an essential job function. Maintain an MVR, which is consistent with company’s safe‑driving guidelines. Possess an active, unrestricted driver’s license in the state of residence. Basic oral communication: Fully conversant (speaking, listening), fluent in English. Reading and writing skills: Basic skill in reading and writing documents in standard English text. Mathematical skills: Skill in adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals. Understanding measures and weights. Money computation, making accurate change. Computer/POS: Basic skills required. Familiar with internet navigation, emails, online training, Windows/Office, POS, etc. High School Graduate or GED Equivalent. Physical Requirements Full-physical mobility is required for the performance of every store position. Employees are required to use provided PPE, lift and movement assist methods and equipment to reduce the risk of injury. The job is performed while standing with regular walking and the lifting and carrying of various paint containers and related items. The surfaces are hard, flat cement floors. Machine, Tools, Equipment, PPE used POS/computer system, tint machine, shaker, forklift, pallet jack, hand truck, hand tools, ladders, box cutter, phone, scanner, and required PPE, i.e. gloves, respirator, safety glasses. Physical Tasks Sitting: Seldom (e.g., for training computer work). Sitting is not allowed on the sales floor; Constant while driving. Standing and Walking: Constant: assist customers at counter, inventory stocking / retrieval, to move about store and property. Lifting floor‑waist: Frequent: 1–20 lbs. Occasional: 25–65 lbs. Sundries, boxes, equipment, one‑gallon cans, five‑gallon buckets. Lifting waist‑to‑shoulder: Occasional: 1–15 lbs. One gallon paint can and smaller. Seldom to never: 30+ lbs. Stacking five‑gallon pails (3 high limit, maximum to mid torso level, shoulder height never required). Employees are required to use ladders or lift assistance equipment when lifting outside of their safe zone. Carrying: Distance to 70 ft. Surface hard, flat, cement floors or parking lot surface Seldom: 15–75 lbs. Retrieve product for customers, deliver, and load customer vehicles in parking lot. Hand trucks and lift assist equipment are required for moving pails, or larger items weighing heavier than 30 lbs. Pushing / Pulling: Distance to 70 ft. Surface hard, flat, cement floors or parking lot surface Occasional: 1–100 lbs. of force. Hand‑truck, rotating stock, sliding boxes, open door, pallet jack. Lift, carry, and movement assist equipment is required for larger, heavier items. Perform work on ladders: Seldom: Ladder provided to retrieve or stock product (6 ft. max). Climbing & Balance: Seldom: Ladder provided to retrieve or stock product. (6 ft. max). Twisting at neck and waist: Frequent: to reach across or behind to access materials or tools. Looking over shoulder. Bending/Stooping: Frequent: picking up product, operating tinter/shaker, loading unloading truck. Stocking shelves. Squatting / Kneeling: Seldom: to view product in lower racking; stocking of lower shelved inventory items. Repetitive Motion: Frequent: Mixing, tinting multiple paint cans / pails throughout shift. Repeatedly lifting and carrying paint cans or boxes. Typing & entering data on POS system or computer. Vibratory Tasks- Low / High: Seldom: low. Keyboarding: Frequent: Entering orders or inventory data. Tinting system. Typing emails, processing transactions at a register. Fine Finger Manipulation: Seldom: Selecting, pressing buttons on auto‑tinter or point‑of‑sale system. Hand Controls: Frequent: Operating paint mixing or tinting machines by pressing buttons or turning knobs. Using levers or switches on delivery vehicles or warehouse equipment. Talking/Hearing/Visual: Constant: interacting with customers and co‑workers; driving, POS screen work, color match, paperwork, answering phones, moving about store. #J-18808-Ljbffr Rodda Paint Co.