Product Manager IV

We empower leading convenience retail and petroleum brands with technology solutions that drive growth and efficiency. By “Connecting Convenience” globally, we enhance productivity, customer engagement, and real‑time market intelligence through mobile apps such as GasBuddy. Our global team values diversity, integrity, and growth. Role Overview PDI Point of Sale is a SaaS‑based POS product for the retail fuel and convenience market, installed worldwide and experiencing rapid growth. The Project Manager is a player‑manager leading a team of three international associates (UK, Malaysia, and a third to be hired in Asia) while managing projects and customers independently. You will coordinate multiple scrum teams, ensure alignment, and deliver comprehensive solutions in an agile environment. You will also drive PMO best practices and oversee team performance. Areas of Responsibility Lead the Project Management team under the direction of the VP of Product Management. Coordinate with the VP of Product Management on organizational planning, talent development, and team structure. Translate priorities from Product Management into actionable plans and direction for the Project Management team. Drive best practices, consistency, and excellence across PMO activities. Create, maintain, and deliver key project management artifacts, such as project plans, stakeholder status reports, RAIL logs, risk mitigation plans, scope management tools, and dashboards. Coordinate with cross‑functional teams to ensure accurate resourcing, proper sequencing, and clarity on project priorities. Provide timely, consistent reporting and communication to internal teams (e.g., Professional Services, Sales, Management) and external customers. Proactively monitor project progress and performance across multiple initiatives and geographical regions, implementing adjustments as needed. Prepare and conduct gate meetings to review software deliverables. Facilitate efficient team meetings, define action items, and drive accountability through follow‑up. Provide executive updates with clear recommended actions when timelines or deliverables are at risk. Apply the organization’s strategic priorities independently in daily business. Apply industry best practices, methodologies, tools and standards for professional Project Management. Contribute to the continuous improvement of Project Management processes and tools. Be flexible to work odd hours to accommodate team members and customers in the Americas, Europe, and Asia Pacific. Key Qualifications Minimum 8‑year proven project management experience in an AGILE software development environment. Direct people‑management experience. Bachelor’s degree required. Applicants must be legally authorized to work in the United States without employer sponsorship. Fluency in written and spoken English mandatory. Experience working in a client‑facing environment. Ability to multi‑task and prioritize across competing deadlines. Strong communication skills for customer discussions and executive‑level reporting. Ability to articulate trade‑offs and guide leadership through prioritization decisions. High level of self‑organization, problem solving, proactivity, and attention to detail. Ability to lead through influence. Excellent analytical, teamwork, and interpersonal skills. Ability to quickly understand new software solutions. Preferred Qualifications Project Management certification preferred (PMP, PRINCE2 or similar). POS or retail fuel experience. Previous experience in technical consulting and/or business process engineering. Proficiency in Project Management Software tools, Microsoft Office Suite, Azure DevOps, and Salesforce CRM tools. Background in software development or business analysis. Benefits We offer a well‑rounded benefits program, including a competitive salary, market‑competitive benefits, quarterly perks, ample paid time off, hybrid work arrangements, continuous learning, professional certifications, and leadership development opportunities. Our culture fosters diversity, inclusion, and authentic collaboration. We may use artificial intelligence tools to support parts of the hiring process. Final hiring decisions are made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr PDI Technologies