Room Attendant

Job Description

Job Description

SUMMARY

Nestled on the shores of Lake Lanier lies Lanier Island Resort – an island destination spread out across 1200 acres unlike any resort in Georgia. Our property features 282 guest rooms, indoor/outdoor meeting spaces, golf course, multiple dining options, nature trails, and other points of interest. As a Room Attendant, you’ll be responsible for delivering the utmost in guest satisfaction and helping to create memorable experiences for all of our guests. You’ll ensure guest accommodations are cleaned to the set standards, prepare your carts for the needs of the day, and report and issues or property damage. In return, Lanier Island Resort offers competitive compensation, benefits, flexibility, and other perks to make your experience as memorable as our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Loading cart according to standards set by Heath Department
• Undergo training to learn established policies and procedures
• Provide basic housekeeping duties including changing sheets, changing and arranging towels, restocking amenities/supplies, vacuuming, moping, dusting and rearranging rooms, and removing trash in a timely manner
• Report and return any guest property found in rooms while rendering service
• Report cases of property damage
• Work with a team or individually to accomplish goals
• Clean and restock service room
• Ensure all rooms are cared for according to standards
• Protect and maintain equipment
• Performs other duties as required

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, bend, squat, reach, twist, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.