Healthcare Operations Coordinator

Job Description

Job Description

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

DelRicht Research has been recognized as a Top Workplace for 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

The Healthcare Operations Coordinator supports the company's clinical operations teams by managing healthcare vendor relationships, executing Electronic Medical Record system refinements, documenting workflows, and developing tools to improve clinic execution of clinical trials. This position is ideal for someone who enjoys relationship-building, thrives in a fast-paced environment, and can independently manage projects with strong attention to detail.

Healthcare Operations Coordinator's Main Objective

Overall, the Healthcare Operations Coordinator is responsible for managing healthcare vendor relationships, configuring electronic medical record workflows, and developing organized operations for our clinical trials:

• Strategic vendor identification, relationship building, and account coordination efforts ensure our clinical trials have the resources needed to activate trials
• Electronic Medical Record (EMR) workflows and internal documents are maintained carefully and efficiently to support clinic readiness
• Communication across working locations is clear and professional, with proactive response to clinic needs
• Clinical teams are equipped with accurate materials, summaries, and operational support needed to launch studies successfully

Skills needed to win

• Required : Bachelor's degree from an accredited university.
• Required : 1+ year of professional experience
• Required : Strong organization, communication, and time management skills in healthcare, clinical research, project coordination, administrative operations, account management, or systems-related work
• Preferred : Experience in account management, healthcare sales, medical device sales, or business development is highly desirable.
• This is an onsite Monday-Friday position. Priority will be given to local candidates.
• Comfort with medical terminology, electronic medical record systems, written communication, and learning technical computer systems is important for success in this role.

The Right Candidate Will

• Be self motivated! Energetic! Positive!
• Enjoy behind-the-scenes administrative and project-based work rather than patient-facing responsibilities
• Communicate clearly and professionally in both verbal and written formats with internal teams and external partners
• Be highly adaptable when deadlines shift, priorities change, or urgent requests arise
• Bring a strong sense of ownership, follow-through, and accountability to every project
• Stay organized while balancing multiple studies, timelines, and stakeholders at once

DelRicht Research's Core Values: Production, Humility, Consistency

Production:

• We deliver on our promises
• We have a bias towards action: we value independent problem solving
• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

• We support each other relentlessly
• We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a can do attitude
• We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
• Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

• We always are able to execute: we get it right the first time and promote touch it once accuracy
• We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
• We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Team Perks & Benefits at DelRicht Research

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Professional Development Program tailored to each team members profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
• Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success!

Job Type: Full-Time 40+ hrs

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

Website:

Patient Testimonials:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.