Training Specialist (Internal Applicants Only)

Training Specialist (Internal Applicants Only) Job Category : Human Resources Requisition Number : TRAIN001029 Posted : October 9, 2026 Full-Time On-site Locations Showing 1 location Description The Training Specialist develops, coordinates, conducts, and evaluates training programs for employees throughout the organization. The Training Specialist works closely with department managers, supervisors, and certified department trainers to support effective training, ensure training standards and processes are consistently applied, and identify opportunities to improve employee learning and performance. Work Schedule: Monday-Friday 8:00 AM – 4:30 PM (Will vary depending on training needs) Job Status: Full Time

ESSENTIAL DUTIES & RESPONSIBILITIES

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Designs and implements training materials in various formats, including, but not limited to, videos, handbooks and other reference materials, computer-based training programs, and check sheets. Training materials include appropriate assessments and methods for evaluating training effectiveness. Maintains accurate documentation, tracks action items and commitments, and manages assigned projects and training activities to ensure timely follow-through and completion. Coordinates with department managers, supervisors and trainers to gather information to develop and implement training plans. Collaborates with and influences others to achieve training objectives without direct supervisory authority. Evaluates training effectiveness and works with Sr. Training Specialist to revise design of training curriculum and methods to improve effectiveness. Proactively engages with trainers and trainees on the production floor to gather feedback and identify training needs and opportunities for improvement. Documents feedback and observations and follows through on applicable action items to support the continued development and effectiveness of training programs. Verifies trainees' understanding of concepts pertaining to the subject taught and their ability to apply their knowledge. Facilitate instructor-led training courses and workshops. Prepares appropriately for assigned subject matter, effectively delivers course content, engages participants, manages the pace of instruction, and ensures established learning objectives are met. Assesses trainees to measure progress and evaluate effectiveness of training. Manages certification programs for production employees. Oversees guitar kits for high school project. This includes but is not limited to; coordinating with production managers for guitar parts scheduling and production, assembling kits, preparing for and shipping kits, and managing relationships with the school industrial arts teachers. Co-facilitates in-person Guitar Fundamentals and Model ID courses. Covers Production onboarding shifts as needed.

COMPETENCIES:

Customer Focus - Knows who internal customers are. Identifies opportunities that benefit the customer (internal and external). Establishes and maintains effective relationships. Delivers products that meet customer expectations. Results Oriented - Works as a productive and cooperative member of a cohesive group. Persists in accomplishing objectives despite obstacles and setbacks. Pushes self and helps others achieve results. Solution vs. problem oriented. Demonstrates ability to adjust when obstacles arise. Communicates Effectively - Communicates proactively and with purpose and professionally, in a concise and straightforward manner. Attentively listens to others. Communicates to those involved, especially if agreements cannot be kept. Influence & Collaboration - Builds credibility and effective working relationships with individuals at various levels of the organization. Demonstrates the ability to influence others, gain cooperation, and encourage adoption of training practices and standards without relying on direct supervisory authority. Works collaboratively with managers, supervisors, and trainers to resolve training challenges and achieve shared objectives. Critical Thinking & Judgment - Analyzes information from multiple sources, identifies relevant facts and contributing factors, evaluates options, and determines appropriate courses of action. Applies sound judgment when addressing training, performance, and workplace situations, particularly when information may be incomplete or circumstances are changing. Accountability - Takes personal responsibility for decisions, behaviors, actions and failures, and commits to necessary corrective action. Able to admit limitations of knowledge, yet demonstrate a willingness to do what is needed to improve. Proactively seeks feedback without being defensive. Maintains professionalism, focus, and engagement while performing job responsibilities. Maintains a positive attitude despite adversity. Reliability - Demonstrates reliable and predictable attendance and punctuality. Conflict Resolution - Ability to deal with others in an antagonistic situation. Detail Oriented - Ability to pay attention to the minute details of a project or task. Flexibility - Ability to work in a fast-paced environment with changing priorities. Judgment - The ability to formulate a sound decision using the available information. Organized - Maintains an organized and systematic approach to work. Keeps accurate notes and documentation, tracks action items and commitments, and follows through on assigned tasks without requiring frequent reminders. Time Management - Plans and prioritizes work based on deadlines, training schedules, and business needs. Effectively uses available scheduling and planning tools to manage appointments, commitments, and deadlines. Look ahead to anticipate upcoming responsibilities, scheduling conflicts, and preparation needs rather than focusing only on immediate priorities. Presentation & Facilitation Skills - Demonstrates appropriate knowledge and preparation of subject matter and effectively presents and facilitates training for individuals and groups. Communicates information clearly, engages participants, manages the pace of instruction, responds appropriately to questions, and adapts delivery as needed to support participant understanding. Resourceful - Ability to act effectively or imaginatively to deal promptly with new or difficult situations; ability to take initiative to deal with situations skillfully. Self - Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative. Guitar Knowledge - Demonstrates practical knowledge of the guitar from a player’s perspective, including fundamental playing concepts, terminology, setup, tone, and the function and interaction of major guitar components. Possesses sufficient playing experience and technical understanding to effectively communicate with guitar players and accurately address common guitar-related questions in a training environment. Safety Awareness - Ability to identify and correct conditions that affect employee safety. Team Oriented - Ability to get along with others and to work well in a team environment. Mathematical Ability/Reasoning - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Adherence to Process - Consistently follows established department and company processes, systems, and protocols. Demonstrates proficiency in existing processes before recommending changes and identifies opportunities for improvement by providing clear rationale and explaining how a proposed method may improve effectiveness or efficiency.

POSITION QUALIFICATIONS

Education & Experience High school diploma or GED required. Minimum of five years of guitar manufacturing related experience and/or training experience. Skills/Abilities Basic knowledge of guitar playing preferred Strong knowledge of guitar anatomy required Knowledge of Taylor Guitars Production Process Adept in a variety of multimedia training platforms and methods Ability to evaluate and research training options and alternatives Ability to design and implement effective training and development Computer Skills: Knowledge of Microsoft Office and computer literate with the ability to learn new software applications. Knowledge of Microsoft Office Suite (Microsoft Outlook, Word, Excel, PowerPoint, and TEAMS Software.) Ability to learn Adobe Photoshop CS2 (or higher) Adobe Illustrator (or higher) Training authoring software. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Taylor Guitars Primary Brand