Property and Casualty Claims Representative

Job Description

Job Description

CLAIM REPRESENTATIVE, MULTI-LINE (Hybrid)

The Vermont League of Cities and Towns seeks a licensed claim professional to serve our membership of Vermont municipalities. This is an outstanding and rewarding career opportunity for a skilled multi-line property and casualty claims adjuster. The successful candidate will join our long-term property, and casualty claims team and handle auto, property, general liability and a variety of professional liability claims.  The position performs a wide range of duties, including handling minor to moderate claims, conducting thorough investigations, and evaluating damages. This position works directly for VLCT’s Property and Casualty Intermunicipal Fund (PACIF) which is a self-insured insurance association providing coverage to Vermont cities, towns, and other municipal entities.

Requirements:

• Current State of Vermont property and casualty adjuster’s license required, plus three to five years of property casualty claims adjusting experience.  
• Ability to understand the claims adjudication process.
• Excellent communication and problem-solving skills and the ability to analyze information.
• A valid driver’s license.
• Experience working with self-insurance programs, public or governmental entities, and reinsurers desirable. Litigation experience is also a plus.
• Possession of or progress toward obtaining an Associate in Claims (AIC) designation preferred.  

The salary is commensurate with experience. Hiring salary is $61,000 - $76,000 annually. Candidates with advanced experience may be considered for a Senior Representative role. To learn more, to see a full job description and to apply, please visit

In addition to an excellent salary, VLCT also provides an exceptional benefit package, an option for remote work, or a convenient downtown Montpelier office to work at if desired, an enjoyable work environment, and great colleagues.

Application deadline is October 23. Resumes will be reviewed as they are received. Interviews will be conducted remotely via Zoom.

JOB DESCRIPTION

Duties and Responsibilities

• Conduct thorough (and on-site as needed) investigations and liability determination and negotiate settlements within established level of authority.
• Take detailed written or audio recorded statements.
• Negotiate settlements when necessary.
• Prepare proper and timely claim summary reports as required.
• Determine liability by applying municipal statutory legal defenses and immunities.
• Obtain and document material claim facts on assigned claims consistent with PACIF’s in-house operations manual.
• Determine and interpret coverages as they apply to specific claims.
• Set claim reserves to reflect current loss assessment on easy to moderate claims.
• Prepare proofs of loss and releases.
• Effective management of a pending case load of varying lines of business, including property, auto liability, general liability, and professional lines liability, which includes law enforcement, employment practices and public officials' liability.
• Review, analyze, and act on medical and investigative reports.
• Prepare comprehensive, clear, and concise technical reports as requested.
• Recognize and resolve coverage and technical claims issues.
• Attend selectboard meetings as necessary to investigate claims or provide claims status reports.
• Attend and participate in virtual and in-person claim reviews, settlement conferences and mediations.
• Recognize and pursue subrogation.
• Perform other duties and projects as assigned by Manager, Property Casualty Claims.