Certified Medical Assistant

Title:Certified Medical Assistant (CMA)/Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA)- GILocation:In-Office-Wake Forest, NCDepartment:GastroenterologyShift:Monday – Friday | Day ShiftCertified Medical Assistant (CMA)/Registered Medical Assistant (RMA)/Certified Clinical Medical Assistant (CCMA) – GI ClinicIn-OfficeSupport compassionate, high-quality patient care in a fast-paced specialty clinic environment.Raleigh Medical Group is seeking a detail-oriented and patient-focused Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to support our Gastroenterology team. This role provides clinical support to physicians, advanced practice providers, and nursing staff while assisting patients with gastrointestinal care, treatment coordination, and specialty procedures.The CMA/RMA plays an important role in delivering exceptional patient experiences through clinical support, patient education, procedure coordination, and effective communication with patients and healthcare teams.Key ResponsibilitiesProvides direct patient care and clinical support as delegated by licensed clinical staffRooms and prepares patients for examinations, office visits, and GI-related evaluations and proceduresObtains and documents patient medical histories, medications, allergies, vital signs, and gastrointestinal health informationAssists physicians and advanced practice providers during examinations, diagnostic procedures, treatments, and minor medical proceduresCollects biological samples and performs basic clinical and laboratory-related tasks as directedDocuments patient assessments, interventions, medications, and test results accurately in the electronic health record (EHR)Processes non-emergent patient calls and communicates provider-guided clinical information appropriatelyAssists with scheduling GI procedures, diagnostic testing, referrals, imaging, and specialty appointmentsFacilitates prior authorizations, referrals, and managed care requirements as neededProcesses prescription refill requests following provider direction and established protocolsReinforces patient education regarding medications, dietary instructions, bowel preparation instructions, treatment plans, and follow-up careMaintains exam rooms, equipment, and supplies to support efficient clinic operationsAdheres to OSHA, HIPAA, infection prevention, safety, and confidentiality policiesAssists clinical staff during emergency situations as neededPerforms additional duties as assigned.QualificationsRequired:High school diploma or equivalentCurrent CMA or RMA certification from an accredited organizationMinimum one year of medical office or clinical experienceExperience utilizing electronic health record (EHR) systemsStrong communication, organizational, and multitasking skillsAbility to work efficiently in a fast-paced clinical environmentPreferred:Previous gastroenterology, or specialty clinic experience preferredExperience coordinating specialty procedures, referrals, or prior authorizations preferred.Current Basic Life Support (BLS) certification preferredPhysical RequirementsProlonged periods of standing, walking, bending, and reachingAbility to reposition, transfer, and assist patients safelyAbility to occasionally support or move up to 75 pounds with assistance as neededFine motor skills and visual acuity requiredWhy Join Raleigh Medical Group?Meaningful work supporting patient-centered careCollaborative and team-oriented work environmentOpportunity to grow within a respected multi-specialty medical practiceStable weekday schedule with no overnight shiftsWe Offer Our Valued EmployeesCompetitive payMedical, Dental, and Vision coverageFSA and HSA optionsGenerous Paid Time Off (PTO)401(k) with employer matchCompany-paid Life, Short-Term & Long-Term DisabilityEEO Statement:Raleigh Medical Group, PA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr