Clinical Admin Support

Job Description

Job Description

Clinical Administrative Support |Alaska Behavioral Health
Administrative Team

Who We Are

Our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services.

We believe all Alaskans, with all mental health and addiction needs should have access to the best possible care. We are committed to helping Alaskans recover.

About the Team

The Administrative Team works to ensure quality customer service in a professional and efficient manner to facilitate the care of internal and external AKBH consumers. Clinical Admin Support provides administrative and data-entry support to clinical teams and programs. This position involves specific attention to detail and organization, involving pulling reports from the Electronic Medical Record and completing administrative needs to support a diverse range of programs. Integrated with our clinical teams and providers, this position involves direct contact with clinical professionals and other team members across the organization.

What You’ll Do

• Provide clerical and administrative support to the Anchorage Clinical Services Director, other Clinical Managers, and the Lead Administrative Assistant.
• Ensure the successful day-to-day operation of the office.
• Assist in the grant process by gathering information, providing clerical support as needed, and maintaining records for mandatory reporting.
• Utilizes the Electronic Medical Record to complete and track administrative needs through the use of a range of tools, including: clinical reports, data review, data entry, and program management
• Communicates with various clinical and medical program managers to manage health records and clinical record needs
• Complete data entry requirements, which often occur at specific intervals (monthly, quarterly, yearly) as assigned.
• Fill-in for receptionists as needed to ensure quality customer service.

Good To Know

• Position is based in Anchorage, Alaska
• Position is office based. No remote work.
• Full-Time, Non-Exempt
• Pay Range is between $25.00 and $31.97 DOE. Eligible for annual incentive opportunities up to 10% of your annual salary
• Professional Growth is encouraged!
• AKBH offers generous benefits including two healthcare options for employees and their dependent children; 401k with immediate vesting and up to 5% match, 3% automatically contributed by AKBH; 5 weeks of PTO for the first year and 8 weeks of PTO after the first year.

What We Need from You

• You have at least four years of relevant experience or a combination of relevant degree coursework/experience, with preference towards experience in the medical or behavioral health industry
• Comfortable engaging with employees and building positive working relationships.
• Represent Alaska Behavioral Health at community events and outreach opportunities.
• You have the necessary skills to work with a population that can be severely mentally ill
• You’re a self-starter and don’t mind working on multiple tasks at one time, and you are able to meet deadlines and follow-up when necessary.
• Prefer prior experience working with data entry and electronic health records.
• Prefer prior experience working with Microsoft Office Suite, notably Excel.
• Ability to conceptualize and practice the administrative process of job duties; i.e., clinical records, caseload assignments, and clinical program management, etc.
• Possesses valid and unrestricted Alaska Driver’s License

Alaska Behavioral Health is an Equal Opportunity Employer.