Permit & Licensing Technician (Building) Part-Time

Job Title

Permit & Licensing Technician

Job Description

Position Summary: The purpose of this position is to perform a variety of skilled clerical and administrative support tasks, in a typical office setting, related to the function and department assigned. Position Scope: This is the entry-level class in the Permit & Licensing Technician series assigned to this department.

Illustrative Examples Of Essential Duties

This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Reviews permit applications plans, and related documents submitted by contractors, design professionals, homeowners, business owners, and various other individuals for completeness.
• Verifies the minimum submission requirements and determines the correct permit type the applicant should apply for. This includes both hard copy and electronic submittals.
• Communicates deficiency comments on applications in writing, via telephone, and/or via face-to-face interaction with customers.
• Identifies appropriate review agencies required for a fille prior to Building Department review and provides information to customers.
• Inputs verifies, and updates permit application data in the permitting system.
• Identifies specific review disciplines within the Building Department and routes plans for review.
• Provides exceptional customer service and conveys information to residents, business owners, contractors, design professionals, etc., relating to permit application and permit status, throughout the permitting process.
• Processes approved permit applications and issues permits within 24 hours of payment of permit fees.
• Electronically files all permit documentation following the departments electronic filing process.
• Processes, updates, and verifies contractor registrations, licensing, and insurance information.
• Schedules inspections and routes telephone calls regarding inspections timeframes and questions.
• Answers the telephone, waits on the public, provides information related to department and/or city policies and procedures, makes appointments, and announces callers.
• Assists in receiving, sorting, and distributing incoming and outgoing mail; assists in maintaining paper and other supplies stocked in the supply rooms; and assists in ordering supplies.
• Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the city to the public in a friendly, helpful, and professional manner.
• Serves as a liaison with the public, members of the department and contractors. Treats every resident, employee, or contractor as if he/she is a customer in his/her own privately owned business. Serves as back up for other staff, if needed.
• Assists in the billing and tracking payment of building permits, certificate of completions, certificates of occupancy, and open permit searches.
• Conducts searches of Public Records Request and performs Open Permit Searches as required.
• Performs other related duties as assigned.

Knowledge, Skills And Abilities

• Knowledge of modern office practices and procedures, including electronic filing and basic recordkeeping.
• Knowledge of the operation of standard office equipment, including word processing and computer equipment, copiers, scanners, and printers.
• Knowledge of proper English usage, spelling, grammar, and punctuation and of business letter writing and typing formats.
• Knowledge of Microsoft Office programs and permitting software.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to establish and maintain effective working relationships with those contacted in the course of work.
• Ability to organize and maintain accurate records and electronic files.
• Ability to learn the operation, policy, and procedures of the City and the Building Department.
• Ability to perform difficult and complex clerical and administrative support work using independent judgment.

Minimum Requirements

Required Education & Experience: High school diploma or equivalent. Minimum of one (1) year of experience performing administrative support in a construction, architecture, engineering environment or closely related field; or in the issuing of permits. Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Licenses and/or Certifications: Permit Clerk Certification desirable.

Physical Requirements & Working Conditions: On a continuous basis, sit at desk and/or stand at counter for long periods of time. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or fee and talk or hear. The employee is occasionally required to climb or balance. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Frequently required to walk. See, hear and talk with the public; read presented documents, write or use keyboard to communicate through written means. On occasion required to run errands, to climb or balance, stoop, kneel, crouch, taste, or smell. Intermittently twist and reach office equipment; lift or carry weight regularly of 10 pounds and on occasion weight of up to 30 pounds.

Additional Information: There is a one-year probationary period. It is the responsibility of the incumbent to maintain their licenses and/or certifications as a job requirement. Background screenings are conducted through the Clearinghouse @

Benefits

Health Insurance The City has a three-tiered stipend plan to help offset the cost of employee health insurance coverage. The three tiers are as follows:

1. Opt Out Employees opting out of the City's health insurance plan receive $550 contribution, pro-rated semi-monthly. Only employees who provide proof they are enrolled in a creditable coverage insurance plan or Medicare may "opt-out" of the City's health insurance plan. The City reserves the right to verify coverage, request additional information, deny, or cancel this benefit at any time.
2. Single Coverage Employees choosing single coverage receive a contribution of $814.60 monthly, pro-rated semi-monthly.
3. Dependent Coverage Employees choosing dependent coverage receive a monthly contribution amount of $1,183.92 if enrolling with employee + child(ren) coverage, $1,261.40 if enrolling with employee + spouse coverage, or $1,5633.48 if enrolling with family coverage, pro-rated semi-monthly.

If the dollar amount of the coverage selected is less than the amount allowed, the employee receives the difference, prorated semi-monthly, likewise if the dollar amount of the insurance coverage selected exceeds the allowed amount, the employee pays the difference, pro-rated semi-monthly, The City will deduct all applicable taxes.

Currently the City offers two health insurance plans through United Health Care as follows:

1. High Option OAP Standard Insurance Plan
2. Low Option OAPIN Lower tiered insurance plan with higher deductibles and co-payments.

Dental and Vision Insurance The City pays 100% of the cost for employee coverage for dental DHMO plan and the vision plan and 50% of the cost for dependent coverage for dental DHMO plan and the vision plan. Dental and vision insurance are mandatory for employees.

The City offers a DHMO dental plan through United Health Care. A PPO Dental plan is available as an upgraded option. The City offers a PPO vision plan through EyeMed.

Life Insurance The City provides group term life insurance coverage for employees as follows:

General Employees One times the amount of employee's annual salary or $25,000, whichever is greater.

Department Heads - Two times the amount of employee's annual salary.

Long Term Disability The City provides each employee with long term disability insurance and accidental death and dismemberment insurance at no cost.

Workers Compensation The City may provide full salary to employees injured on the job for a period of up to 13 weeks, (in lieu of the 2/3 salary offered by the state). Thereafter, employees must seek supplemental pay through the City provided Long-Term Disability Plan.

Cafeteria Plan The City offers employees optional pre-tax insurance plans (Section 125) through AFLAC. Plans include cancer insurance, short-term disability insurance, and more. Also offered is a Flexible Spending Account, which can be used to put money aside, pre-tax, for planned medical/dental expenses, and for childcare expenses.

Retirement Employees are automatically enrolled in one of