Collision Center Estimator

Collision Center Estimator

Inspect heavy duty trucks for damages and evaluate using visual inspection, mechanical testing devices, road tests and information provided by the customer

Evaluate necessity and cost of repairs

Collect insurance estimates after reviewing damage

Meet with customers to discuss damages, repair process and timeline and costs

Create accurate estimates that detail repair and labor costs

Place work orders detailing part replacements and repairs and enter into work management system

Maintain communication with customer and be available to answer questions throughout the repair process

Keep record of repair details and complete necessary paperwork

Effectively manage multiple repairs simultaneously

Implement an effective quality check process by inspecting repaired vehicles and ensuring the repair is up to standard

Complete final paperwork and payment with customer

Provide exceptional customer service at all times and create ongoing relationships with customers