House Attendant (Personal de limpieza)
Hersha Hospitality Management
Oportunidad: Personal De Limpieza
Limpiar y mantener las reas pblicas del hotel de acuerdo con los estndares establecidos de servicio al husped de la marca/hotel y los estndares de sostenibilidad.
Su camino de crecimiento
Supervisor de limpieza/agente de servicio al husped Jefe de limpieza o gerente de recepcin
Su foco de atencin
- Saludar y reconocer a los huspedes de manera cortes y amigable.
- Inspeccionar las reas asignadas y realizar las tareas de limpieza segn corresponda.
- Recoger la basura de las zonas de servicio y desecharla en los contenedores de basura exteriores.
- Aspirar y quitar el polvo de los pasillos de los huspedes.
- Recoger la ropa de cama y las sbanas de los pisos del hotel y transportarlas al rea de recoleccin de lavandera.
- Entregar la ropa de cama limpia en las secciones asignadas.
- Informar problemas de mantenimiento.
- Mantener la limpieza y organizacin de las reas para huspedes.
- Responder las consultas de los huspedes y brindarles asistencia.
- Trabajar como asistente de servicio de habitaciones cuando haya escasez de personal o durante los periodos de mayor actividad.
- Tener en cuenta los puntajes de satisfaccin de los huspedes y trabajar para aumentar la satisfaccin general y departamental de los huspedes.
- Practicar hbitos de trabajo seguros, usar equipo de proteccin y seguir los estndares MSDS y OSHA.
- Garantizar la satisfaccin general del husped.
- Realizar otras tareas segn lo solicite la gerencia.
Sus antecedentes y habilidades
- Se prefiere diploma de escuela secundaria.
- Se requiere experiencia previa en limpieza o se prefiere una capacitacin equivalente.
Entorno y contexto laboral
- El horario de trabajo vara y puede incluir trabajar en das festivos, fines de semana y turnos alternos.
- Requiere estar de pie durante periodos prolongados, caminar, empujar, jalar, levantar hasta 25 libras, alcanzar objetos, agacharse y arrodillarse para llegar a todas las reas.
- Uso de productos qumicos de limpieza.
Source: HHM Hotels
Hersha Hospitality ManagementVacancy posted 1 day ago
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