Financial Aid Advisor

Financial Aid AdvisorThe Financial Aid Advisor works in a team environment to administer institutional, state, federal, and private financial aid to UA Little Rock students in compliance with institutional policies, state law, and federal regulations/law. This position requires an aptitude for analysis, attention to detail, and expert communication skills. The Financial Aid Advisor provides exceptional customer service to UA Little Rock students, potential students, parents, faculty, and staff. The Financial Aid Advisor must be able to interpret policy, law, and regulation, and assess its distinct, detailed applicability to each circumstance. This position is governed by state and federal laws and agency/institution policy.Knowledge of institutional, state, and federal financial aid policies, regulations, and law; Knowledge of computers and ability to accurately use software applications; Ability to interpret policies, procedures, and regulations with administrative capability; Understanding of Arkansas state financial aid programs, rules, and regulations; Ability to effectively communicate by listening to the customer (student, parent, faculty, staff, or other), hearing the need(s), and formulating a response within the interpretation of federal regulations, state law, and institutional policy; Provide accurate assistance and correctly interpret financial aid policy, regulations, and/or law and guide the individual to other departments or resources for further assistance as needed; Eligible to gain access to and understand how to navigate financial aid administrator websites and resources to assist with the administration of financial aid; Ability to effectively communicate in writing with correct grammar and accurate, detailed information; Ability to recognize that the student is the most important person on campus, not an interruption of our work, but the reason for it; Ability to maintain focus during peak work demands and support colleagues in a team environment; Ability to work together with a team serving a diverse student population; Ability to exhibit strong organizational skills; Ability to work flexible hours to provide presentations as needed and/or attend professional development activities; Must be self-motivated, creative, customer service-focused, and detail-oriented.Candidates cannot have any federal student loans in default status or owe a federal grant repayment due to an over-award.Salary Information: $47,888Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeOptional Documents:All application materials must be uploaded to the University of Arkansas System Career Site do not send to listed recruitment contact.The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.All application information is subject to public disclosure under the Arkansas Freedom of Information Act.Constant Physical Activity: Sitting, TalkingFrequent Physical Activity: StandingOccasional Physical Activity: WalkingBenefits Eligible: Yes