IT Manager lll

Salary : $123,622.71 - $196,360.38 Annually
Location : Riverside
Job Type: Regular
Job Number: 26-86216-04
Department: Information Technology
Division: Enterprise Application Bureau
Opening Date: 05/28/2026
Closing Date: 6/3/2026 11:59 PM Pacific


For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION
The Riverside County Information Technology has an exciting opportunity for an IT Manager III to support the Enterprise Applications Bureau (EAB) in Riverside.

The IT Manager III will lead the Enterprise Applications Bureau responsible for the County's PeopleSoft Enterprise Resources Planning (ERP) environment. This position oversees two supervisors who manage teams of application developers and business systems analysts supporting PeopleSoft Human Capitol System (HCM), Financials, and Procurement. The manager provides strong leadership, mentorship, and performance management to ensure effective team operations and foster a collaborative, growth-oriented culture focused on continuous improvement. The role is responsible for the overall stability, performance, and integrity of the PeopleSoft environment, including system administration, integrations, reporting, patching, upgrades, and issue resolution. The IT Manager III strengthens coordination with internal RCIT teams such as the Call Center, PeopleSoft System Administration, and Database teams to improve communication, shared understanding, and cross-team effectiveness.

Additional responsibilities include ensuring compliance with County security policies, audit requirements, and regulatory standards; maintaining operational uptime and continuity for mission-critical ERP functions; and driving both temporary and long-term solution delivery in partnership with key stakeholders such as Human Resources (HR), Auditor-Controller (ACO), and Purchasing. The manager leads system optimization, automation, and modernization efforts aligned with industry best practices, including organizing improvement sessions and ensuring that resulting action items are implemented. The position also oversees vendor and consultant engagements and ensures effective stakeholder communication and satisfaction across departments.
The ideal candidate will have extensive experience working with PeopleSoft ERP or similar ERP platforms in a public sector or large enterprise environment, with proficiency across Financials, HCM, Budgeting, Procurement, Payroll, and related functional areas. Strong understanding of PeopleSoft architecture, integrations, APIs, and data exchange between enterprise systems is essential, along with familiarity with PeopleTools and Oracle or SQL Server database platforms. Preferred qualifications include demonstrated success leading ERP implementations, upgrades, modernization initiatives, or enterprise-wide enhancements. Candidates should have experience managing security, compliance, and audit requirements within ERP systems, including role-based access and segregation-of-duties considerations. The ideal candidate balances operational support with strategic planning and roadmap development for long-term ERP sustainability.

Strong leadership experience overseeing cross-functional teams of developers and business systems analysts is highly desired, including performance management, mentoring, and resource planning. Additional key strengths include stakeholder engagement, vendor management, analytical and problem-solving abilities, and experience with cloud, hybrid, or SaaS modernization efforts. Knowledge of SDLC or Agile methodologies and a bachelor's degree in Information Technology, Computer Science, or a related field are also highly preferred.
The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer.
This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives.
Meet the Department

The Riverside County Information Technology department provides information technology services to County departments and agencies and is entrusted with managing and safeguarding the County's enterprise and mission-critical solutions and infrastructure. RCIT is committed to cultivating a collaborative and inclusive culture that fosters best of breed solutions with a focus on problem-solving to deliver quality products and services to our customers.
EXAMPLES OF ESSENTIAL DUTIES
• Assign work and monitor performance; take action in the full range of formal personnel activities including mentoring, counseling, and administering performance evaluations. Continuously work towards improving the performance of the team.
• Oversee, provide consultation and lead in the development of technology solutions to achieve business goals in a variety of operational areas.
• Create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.
• Establish policies and procedures as well as establish acceptable practices.
• Ensure customer satisfaction and work group productivity as well as a constructive operational environment and positive organizational behavior.
• Develop strategic plans and implement operational plans to provide enterprise applications to support the County and department's business goals.
• Prepare, negotiate and present budget and other funding proposals; monitor expenditures; and operate within budget allocation.
• Negotiate, prepare, review, and enforce contracts and service level agreements.
• Provide technical direction for the development, design, and systems integration for Enterprise and Departmental Systems.
• Develop strategic plans and implement operational plans for oversight of IT Administration, ERP roadmap, and enterprise applications to support the County and department's business goals.
• Organize and direct relevant activities in support of smooth operations; analyze and prepare a variety of complex reports and correspondences.
• Develop and implement work plans to accomplish work group objectives; assign work and monitor performance; take action in the full range of formal personnel activities including hiring, training, and evaluating performance of staff.
• Oversee and provide consultation in the development of operations and technology solutions to achieve business goals in a variety of areas.
• Serve as a liaison; create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.
• Establish policies and procedures as well as establish acceptable practices.
• Manage a portfolio of projects to be accomplished in the short- and long-term.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited college or university with a bachelor's degree, preferably with major course work in computer science, information systems, electronics engineering, voice/data communications, public/business administration, or a related field to the assignment. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)


Experience: Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.)


Other Requirements:
A successful Security Clearance conducted by the Sheriffs' Department is required for positions within the Riverside County Information Technology Department.

License: Possession of a valid California Driver's License may be required.

Job Competencies:
• Ability to develop a compelling vision for the team that aligns with both the Department's and the County's broader goals, coupled with the capacity to lead the team effectively toward achieving that vision.
• Ability to mentor and motivate the Supervisors and their teams to perform at their highest level.
• Ability to creates and execute development plans and revise as appropriate to meet changing needs and requirements.
• Able to recognize system deficiencies and implements effective solutions.
• Communicate and enforces RCIT standards and best practice.
• Manage technical resources within budget and project schedule.
• Consistently deliver high-quality services to RCIT customers.
• Facilitate team and customer meetings effectively.
• Deliver engaging, informative, well-organized presentations.
• Resolve and/or escalate issues in a timely fashion.
• An understanding of how to communicate difficult/sensitive information tactfully.
• Challenge others to develop as leaders while serving as a role model.
• Inspire coworkers to attain goals and pursue excellence.
• Identify opportunities for improvement and makes constructive suggestions for change .
• Remain on the forefront of emerging industry practices.
• Facilitate effective team interaction.
• Acknowledge and appreciates each team member's contributions.
• Effectively utilize each team member to his/her fullest potential.
• Keeps track of lessons learned and shares those lessons with team members.
• Continually seek opportunities to increase customer satisfaction..
• Conduct effective performance evaluations and mentors supervisors and technical staff through formal and informal channels.
• Seek and participates in personal development opportunities above and beyond.
• Suggest areas for improvement in internal processes along with possible solutions.
• Lead internal teams/task forces.
• Review the status reports of team members and addresses issues as appropriate.
• Compile and assist to enforce standard policies and procedures.

Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals.


Ability to: Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations.

Other Requirements


License/Certificate: Possession of a valid California Driver's License may be required.

A successful Security Clearance conducted by the Sheriffs' Department may be required for this position within the Riverside County Information Technology Department in some cases.
SUPPLEMENTAL INFORMATION

For questions regarding this recruitment:
Please contact Angela Tavaglione at or View phone number on click.appcast.io. Please allow 1-2 business days for response.
APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at View email address on click.appcast.io or toll-free View phone number on click.appcast.io.
MEDICAL/DENTAL INSURANCE: A Flexible Benefit Credit is provided on a monthly basis as governed by the Management Resolution or applicable bargaining unit. Vision coverage is provided through Vision Service Plan (VSP) at no cost to employee or eligible dependents.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023, the employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
3. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at View phone number on click.appcast.io,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at View phone number on click.appcast.io to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

401(a) MONEY PURCHASE PLAN: County contribution of $50 per pay period towards choice between two 401(a) plan providers.

ANNUAL LEAVE (Bi-Weekly Accrual):

0 < 36 months = 8.92 Hours
36 to <108 months = 10.46 Hours
108 or more months = 12.00 Hours

Maximum Annual Leave accumulation is 1,800 hours. Employee may receive pay in lieu of up to 80 hours per calendar year. Agency/Department Head may approve an additional 80 hours.

-Annual Leave for Unrepresented Management Attorneys:
Maximum Annual Leave accumulation is 2,000 hours. Refer to Article 22 of the Management Resolution for a list of job classifications included.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: 5 days (3 days are County paid; 2 days can be taken through use of accrued leave balances).

BASIC LIFE INSURANCE: $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit can be coordinated with other available leave balances to provide up to 100% of pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the Management Resolution or applicable bargaining unit.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding, Management Resolution, or Salary Ordinance. Please contact the recruiter listed on the job posting directly for more information..
01


What is the highest level of education you have from an accredited college or university with major course work in computer science, information systems, public/business administration or a closely related field?

• None of these
• Less than 30 semester or 45 quarter units
• At least 30 semester or 45 quarter units
• At least 60 semester or 90 quarter units
• At least 90 semester or 135 quarter units
• At least 120 semester or 180 units
• I have my Associates degree
• I have my Bachelors degree
• I have my Masters degree
• I have my Doctorate degree

02


How many years in a supervisory or administrative role do you possess experience with responsibility for planning, organizing, and implementing budgets, programs, and projects?

• None
• Less than 1 year.
• 1 year or more, but less than 2 years.
• 2 years or more but, less than 3 years.
• 3 years or more but, less than 4 years.
• 4 years or more but, less than 5 years.
• 5 years or more.

03


How many years of experience do you possess in systems analysis, applications programming, user technical support, network administration, or telecommunications?

• None
• Less than 1 year.
• 1 years or more but, less than 2 years.
• 2 years or more but, less than 3 years.
• 3 years or more but, less than 4 years.
• 4 years or more but less than 5 years.
• 5 years or more, but less than 6 years.
• 6 years or more, but less than 7 years.
• 7 years or more, but less than 8 years.
• 8 years or more.

04


Do you possess supervisory or leadership experience managing a technology unit within a large enterprise-scale department, division, or organization; such as overseeing multiple teams, large-scale IT operations, or enterprise-wide technology services? (for example: enterprise applications and ERP systems, network and infrastructure services, cybersecurity operations, , cloud services, data centers, service desk operations, or systems engineering)?

• Yes
• No

05


If you answered yes to the question above, please describe the scope of your leadership experience, including the types of technology services you oversaw, the size of the teams or units you managed, and your primary responsibilities.
06


Select the option that best describes your experience leading major ERP initiatives such as system implementations, upgrades, modernization efforts, or enterprise-wide enhancements.

• No experience- I have not led ERP initiatives, but I have participated in related activities.
• Limited experience - I have supported ERP initiatives in a minor role (e.g., testing, documentation, or functional support), but I have not been responsible for leading any major components.
• Moderate experience - I have led specific workstreams or sub-projects within an ERP implementation, upgrade, or modernization effort, with responsibility for defined deliverables.
• Substantial experience - I have led major components of ERP initiatives or served as the primary functional/technical lead for significant portions of an implementation, upgrade, or enterprise-wide enhancement.
• Extensive enterprise-level leadership - I have served as the project lead or program manager for full ERP implementations, major upgrades, modernization initiatives, or enterprise-wide enhancement efforts, overseeing cross-functional teams, budgets, timelines, and organizational change management.

07


Select the ERP system(s) you are proficient in. Select all the apply to you:

• Oracle
• PeopleSoft
• Workday
• Netsuite
• Tyler Munis
• SAP ERP / SAP S/4HANA
• Infor CloudSuite
• Microsoft Dynamics 365
• Non of these apply to me

08


Do you have enterprise resource planning (ERP) for HCM or Finance in a public sector or large enterprise environment? (Your resume must support your answer).

• Yes
• No

Required Question