Program Manager

Senior Manager Duties

As a Senior Manager you will:

1. Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher-level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
2. Approve multi-year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
3. Oversee the revision of long range plans, goals and objectives for the work directed.
4. Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.
5. Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.
6. Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget.

The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. As a Manager, Research and Planning, the incumbent is primarily responsible for planning, organizing, coordinating and directing the research and planning activities in LB&I, through subordinate managers. The incumbent is the focal point for all matters related to the development of studies for profiling taxpayer populations and research strategies that will affect taxpayer compliance behaviors, including development of non-enforcement strategies. Oversees the development of strategic objectives and LB&I examination plan and examination selection criteria. Coordinates the implementation of these strategies and the development of measures to identify their effect on compliance levels and cost to the organization. The incumbent develops and delivers mission-oriented service and strategies, identifies and resolves emerging issues as applicable; and demonstrates substantive and meaningful involvement with processes to improve customer service focus, and concern for meeting the needs of internal and external customers in a manner that provides them satisfaction. STANDARD POSITION DESCRIPTIONS (SPD): PD92799 Visit the IRS SPD Library to access the position descriptions.