Master Certified Service Technician

Master Certified Service Technician

The Certified and Master Certified Service Technician services and repairs vehicles following all established standards and procedures. In addition, they may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has experience as a Service Technician. Possible experience may include: a high school diploma or GED, some post-secondary automotive training, dealer-level or large facility experience, and/or any additional certifications, such as certification by the National Institute for Automotive Service Excellence (ASE).

An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Certified and Master Certified Tech diagnoses issues based on experience, analysis and testing
• Performs routine and high level repairs and service inspections without guidance
• Master Certified Tech maintains highest level of training possible
• Maintains cleanliness of vehicles while performing service or repairs
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions
• Follows all shop policy, procedure, safety, and environmental rules
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned

Requirements

• Master Certified Tech should have dealer-level or large facility experience
• Master Certified Tech must have a high level of automotive mechanical/electrical knowledge
• High school diploma or GED
• Valid and unrestricted driver's license and clean driving record
• Professional and dependable
• Safety and customer service-oriented
• Basic computer and internet skills
• Outstanding communication skills
• Professional appearance and work ethic
• Ability to read and comprehend instructions
• Able to bend, kneel, squat, stand, and lift heavy objects as needed

Compensation

• Sign-On Bonus for qualified applicants
• Flexible Hours
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug-Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.