Mobility Coordinator

Mobility CoordinatorLutheran Social Services of Wisconsin & Upper Michigan (LSS) Full?Time - Hybrid | Monday–Friday, 8:00 AM–4:00 PM with occasional evening hours for presentations/meetings with community partnersPlease note: For payroll purposes, ALL employees must reside in Wisconsin or Upper Michigan. Applicants seeking remote opportunities who are not relocating to Wisconsin will not be considered.Make The Ride Happen assists older adults and individuals with disabilities so they can remain active and involved in their community. Make The Ride Happen coordinates with other local transportation services to find rides for residents that meet their needs.The Mobility Coordinator provides education and support to help individuals understand, access, and coordinate transportation options within the community. Works to improve mobility for individuals by removing barriers and advocating for system change.Essential Duties & ResponsibilitiesWorks with community partners and Mobility Manager to address transportation barriers and create new transportation optionsResponds to requests from individuals and agencies regarding transportationAdvocates on behalf of individuals as necessaryInteracts with transportation providers to understand existing transportation resources including geographic boundaries, eligibility, fares, service hours, days available and other pertinent informationMakes appropriate referrals to social service agencies, information and assistance providers and community resourcesEducates and promotes existing community resourcesMaintains database with individual demographic data and program informationAttends local advocacy meetings with providers, consumers and County Human Services AgenciesMaintains caller records, statistical reports and other projects related to transportation coordination as directed by the Program SupervisorUses alternative technologies/techniques, as well as interpreters, to communicate with people with varying abilities (TDD, Braille, etc.)Documents areas of unmet transportation needs and advocates when possible for added servicesExpects, supports, promotes and manages changeProvides input using a problem-solving approach to issuesPERKS:Public Service Loan Forgiveness (PSLF)Medical/Dental/Vision InsuranceFlex Spending for Dependent & Health CareMileage reimbursementPaid Time Off10 Paid HolidaysAbility to Contribute to 403BLSS makes annual raises a priority for employeesEmployee Assistance ProgramService Awards and RecognitionQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND/OR EXPERIENCE:Work experience with older adults and individuals with disabilities is preferredKnowledge and/or work experience with transportation resources is strongly preferred.LICENSES & REQUIREMENTS:Valid driver's license and reliable transportation.Satisfactory motor vehicle record (MVR) meeting LSS Driver Safety standards.CONDITIONS OF EMPLOYMENT:Must reside in Wisconsin or Upper Michigan.Must be legally authorized to work in the United States; LSS is unable to provide visa sponsorship.LSS is an Equal Opportunity Employer (EOE).Travel Required: Yes.QualificationsEducationRequiredHigh School Diploma/ GED or better.Licenses & CertificationsRequiredDriver's LicenseEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.