Administrative Specialist III- Training Unit

Job Summary The Department of Adult and Juvenile Detention (DAJD) is seeking one full-time Administrative Specialist III (Ill) for its Training Unit. The role supports all divisions of the Department and focuses on implementing digital solutions to manage staff training records. Responsibilities Provide exceptional customer service and support for information requests from the general public, command staff, county departments, and internal and external stakeholders. Prepare the Training Unit's Master Calendar annually and provide updates to the team as changes occur. Assist in the preparation and organization of DAJD's New Employee Orientations. Utilize SharePoint to organize and maintain records. Use various computer programs/databases to develop, maintain, update, enter, and retrieve data related to training databases and electronic training files. Track employee attendance at King County safety classes (Defensive Tactics, Ongoing training, Firearms qualifications). Troubleshoot and work directly with King County Information Technology staff to keep quizzes and calendars working smoothly. Maintain Outlook calendar information for Training Unit staff and multiple conference rooms; schedule and reserve locations for training sessions and meetings. Maintain and update a NEOGOV database to include online training. Enter/track new‑hire mandatory training in King County's PeopleSoft program. Identify, research, and resolve Training Unit issues and make recommendations to solve problems. Compose reports utilizing a variety of computer and database programs. Maintain and update schedules of activities, statistical charts, and graphs as needed for various functions/purposes. Maintain security and confidentiality of highly sensitive communications and information in all forms (written, verbal and electronic). Collaborate with the Washington State Criminal Justice Training Commission (WSCJTC) Registrar to facilitate the registration and enrollment of newly hired officers. Enroll/register staff in approved external trainings and manage payment of those events. Listen to customers/stakeholders and use their feedback to improve or recommend appropriate changes to processes, services and products. Perform other duties as assigned to support the Training Unit. Qualifications Three (3) years of full‑time office work experience, including one (1) year of experience with complex processes in high‑volume customer service and complex administrative functions. High School Diploma or GED. Proficiency in use of general office equipment, including copiers, printers, and scanners. Intermediate skill level utilising Microsoft Office 365. A valid Washington State driver's license by time of hire. Desired Qualifications Experience monitoring employee training for a large organization. Experience working within the criminal justice/corrections field. Experience with NEOGOV, Power Suite, SharePoint, and Adobe Professional. Experience working in Field Training programs with a focus on documentation flow and process. Advanced level skill using Microsoft Office 365. Additional Requirements Competitive candidates may be required to take a computer‑based skills proficiency assessment; only successful candidates will be invited to interview. All staff must successfully pass a thorough background investigation process, including fingerprinting, criminal history check, reference checks, and other required tests. Location The workspace is located within the secure perimeter of the King County Correctional Facility (500 Fifth Avenue, Seattle, WA 98104) with a secondary work location within the secure perimeter of the King County Men'l Regional Justice Center (401 4th Ave N, Kent, WA 98032). Schedule The position is a 40‑hour workweek. Candidates must be available Monday through Friday, 8:00 a.m. to 4:30 p.m. Schedule assignments may vary based on staffing needs. Overtime is eligible under the provisions of the federal Fair Labor Standards Act (FLSA). Union Membership This position is represented by the Public Safety Employees Union, Non‑Commissioned Employees. Department Contact Contact: Jaclyn Smith, Sr. Human Resource Analyst Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io Equal Employment Opportunity King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. #J-18808-Ljbffr King County