Office Associate

Augusta University is Georgia’s innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia’s cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia’s only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University’s distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia. Job Summary Provide administrative assistance to the department faculty, Admin. Assistant, course directors and part-time Office Associate in the daily activities of the department. Assist with axiUm by coordinating daily senior clinic maps and student appointments and helping with student requests and assist with building faculty schedule as needed. Assist with Comp Care completed competency grades and dates in Qualtrics and D2L, and with the business courses grades and attendance rosters, review and sign Petitions. Coordinate Grand Rounds. Help manage student forms in Box, assist with new class orientation, and with the setting up of Box folders for each new class of students. Help coordinate department meetings and order breakfast or lunches when applicable and take meeting minutes. Assist in annual student awards by contacting sponsors for participation and creating certificates when needed. Answer main line, check daily the General Dentistry fax and voicemail inbox, deliver and retrieve mail from the DCG mailroom and distribute. Ability to maintain confidentiality, solve problems, detail oriented, organized, and able to work with minimal supervision. Serve as back-up to the part-time Office Associate, and Admin. Asst., and all other duties as assigned. Responsibilities The duties include, but are not limited to: ADMINISTRATIVE ASSISTANCE Provide administrative assistance to the department faculty and staff in the daily activities of the department. Answer the department's main line, forward calls and/or take messages or act appropriately, according to the information received: Provide information to callers regarding dept. responsibilities, DCG policies, and faculty locations; Check the General Dentistry Outlook fax and voicemail inbox daily; Take departmental outgoing mail to the DCG mailroom and retrieve departmental mail and put in the faculty departmental mailboxes. CLERICAL WORK Assist part-time Office Associate with new class orientation; Manage building faculty schedule; Assist with preparing Box folders for each new class and help manage student folders during each semester. Help manage course excel spreadsheets in Box; Prepare daily clinic maps in axiUm by placing senior students in appropriate clinic chair for planned procedure(s) with the appropriate faculty coverage and post the maps in the clinic for faculty and student access/reference; Assist students with daily activities. Assist the course Directors with business classes grades, attendance, quizzes, student assignments, and course management in Qualtrics and D2L; Review and sign competency petitions; Coordinate Grand Rounds. AWARDS Assist with annual senior student awards by contacting sponsors regarding participation, collect their stated awards (certificates, materials, monetary gifts, etc.) in a timely manner to have presented to the recipient on senior awards day, and create certificates when needed. RECORD KEEPING Assist Administrative Assistant with annual equipment inventory in Sr. clinic and ACA Timesheets as needed. Take dept. meeting minutes, breakfast and lunches for meetings and schedule off campus dept. retreats. BACK-UPS Serve as back-up to Administrative Assistant and part-time Office Associate. Ability to solve problems, and work with minimal supervision. OTHER Perform other duties as assigned. Required Qualifications High school diploma, GED, or equivalent from a recognized state or federal accrediting organization and a minimum of one year of office support experience. Preferred Qualifications Experience with axiUm, and D2L Experience with Augusta University office forms Experience with Box Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases

SKILLS

Demonstrates initiative by identifying issues and developing possible solutions. Excellent interpersonal, written, and verbal communication skills Detail-oriented and ability to multitask

ABILITIES

Ability to maintain confidentiality Ability to work under pressure and meet deadlines Ability to solve problems, and serve as back-up to the part-time Office Associate and Administrative Assistant I Ability to work with minimal supervision Ability to learn axiUm, D2L and other software as needed Ability to proofread various documents Self-motivated with ability to work independently Initiative to determine what needs to be done and handle it appropriately All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. #J-18808-Ljbffr Clayton State University