Vending Machine Associate

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‑established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.

As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross‑border e‑commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

We are in search of a Vending Machine Associate ready to join our North American Retail Business team. The person will be responsible for the local operation and management of our vending machine (RoboShop) and ensuring the achievement of RoboShop’s performance. This role will also support store stocking and customer service experience operations as well.

This role will be responsible for both onsite (Washington Square Mall) and off‑site (Bridgeport Village Mall) vending machines.

What You Will Achieve

• Mainly responsible for the Robo Shop management, product restocking, sanitary and customer complaints to ensure the achievement of performance.
• Assist warehouse and goods management including products in and out of the storage, allocation and inventory.
• Assist the development manager to follow up with the leasing process and file management of Robo Shop related contracts.
• Assist the store sales around the NYC area if needed.
• All other duties or projects as assigned.

What You Will Need

• High School Diploma or G.E.D., or at least 6‑month retail or related experience.
• Great personality and excellent communication skills.
• Possesses a tenacious sense of urgency and attention to detail.
• Strong self‑driving force.
• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
• Fluency in any other language is a plus.
• Having a driver’s license or having a vehicle is a plus.
• Transportation is a non‑negotiable for this role, this role involves a commute.

Physical Requirements

• Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
• Ability to stand and walk for extended periods (up to 6‑8 hours per shift)
• Ability to bend, kneel, reach, and climb ladders or step stools safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast‑paced environment that may require quick movements and multitasking
• Ability to work in varying temperature conditions, including stockroom and receiving areas
• Manual dexterity required to operate standard stockroom tools (e.g., box cutters)

What We Offer

• Opportunities to learn and lead: we provide on‑the‑job training to ensure employees are equipped with the most up‑to‑date skill sets and knowledge
• Career development: we work with you to advance your career through short‑term assignments, and new experiences, etc.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.