Mid level Service Now Developer

Role: Mid level ServiceNow Developer

Full time;

Onsite Hybrid 

Ideal Candidate:

Ideal candidate is a hands-on Senior ServiceNow Developer who can independently design and deliver enterprise ServiceNow solutions. The candidate should have strong platform fundamentals, advanced scripting and integration experience, a solid understanding of ITSM processes, and the ability to work directly with business stakeholders and technical teams.

Job Summary:

We are seeking a highly experienced Senior ServiceNow Developer with 7+ years of hands-on ServiceNow development experience to design, develop, customize, and support enterprise ServiceNow solutions.

The ideal candidate will have strong expertise in ServiceNow development, ITSM, scripting, integrations, workflows, Flow Designer, Service Portal, and custom application development. The candidate should be comfortable translating business requirements into scalable ServiceNow solutions and working closely with architects, business analysts, administrators, and stakeholders.

Key Responsibilities
Design, develop, configure, and customize ServiceNow applications and modules.
Develop solutions using JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions.
Implement and enhance ITSM modules including Incident, Problem, Change, Request, and Knowledge Management.
Develop workflows and automation using Flow Designer and Workflow Editor.
Build and maintain ServiceNow integrations with internal and external applications.
Develop and consume REST and SOAP APIs.
Configure and customize ServiceNow forms, tables, fields, views, ACLs, notifications, and reports.
Develop and maintain Service Portal components and user experiences.
Implement custom applications and scoped applications on the ServiceNow platform.
Develop reusable scripts, components, and automation frameworks.
Troubleshoot application, integration, workflow, and production issues.
Perform code reviews and ensure adherence to ServiceNow development best practices.
Participate in platform upgrades, releases, testing, and deployment activities.
Work with business analysts and stakeholders to understand requirements and translate them into technical solutions.
Create technical documentation and support knowledge-transfer activities.
Mentor junior developers and provide technical guidance to development teams.
Required Qualifications
7+ years of hands-on ServiceNow development experience.
Strong experience with the ServiceNow platform and ITSM modules.
Advanced knowledge of JavaScript and ServiceNow Glide APIs.
Strong experience with:
Business Rules
Client Scripts
Script Includes
UI Actions
ACLs
Notifications
Scheduled Jobs
Hands-on experience with Flow Designer and Workflow Editor.
Experience developing ServiceNow integrations using REST/SOAP APIs.
Strong experience with ServiceNow application configuration and customization.
Experience with Service Portal and/or modern ServiceNow UI technologies.
Experience with ServiceNow update sets, application deployment, and release management.
Strong understanding of ServiceNow data model and platform architecture.
Experience troubleshooting complex production issues.
Strong SQL/database concepts and integration knowledge.
Excellent communication and problem-solving skills.
Preferred Qualifications:
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
CIS certifications in ITSM, Service Portal, Discovery, or other relevant modules.
Experience with CMDB and Discovery.
Experience with ITOM, ITOM Visibility, Event Management, or Service Mapping.
Experience with ServiceNow CSM, HRSD, or SecOps.
Experience with IntegrationHub and REST/SOAP integrations.
Experience with MID Server.
Experience with Automated Test Framework (ATF).
Experience with ServiceNow Performance Analytics.
Experience with Agile/Scrum methodologies.
Experience supporting large enterprise ServiceNow implementations.
Technical Skills

Platform: ServiceNow
Development: JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes
ITSM: Incident, Problem, Change, Request, Knowledge Management
Automation: Flow Designer, Workflow Editor, IntegrationHub
Integration: REST, SOAP, MID Server
UI: Service Portal, UI Policies, UI Actions
Data/Security: ACLs, Tables, Roles, CMDB
Testing: Automated Test Framework (ATF)
DevOps: Git, CI/CD, Update Sets, Release Management