Medically Integrated Dispensary (MID) Pharmacy Technician

Medically Integrated Dispensary (MID) Pharmacy Technician

Under the supervision of a physician, provide in-office dispensing of oral drugs to oncology patients. This includes technical aspects of oral medication dispensing, record keeping and inventory control as well as helping with financial assistance. Additional skills training will be provided for IV admixture preparation of chemotherapy agents.

Responsibilities

• Maintains accurate patient records, including demographics, medication profiles, disease states, allergies, insurance information, and prescription records.
• Documents all patient interactions and pharmacy-related activities in the electronic medical record (EMR).
• Utilizes the pharmacy management system to process prescriptions and submit claims for insurance reimbursement.
• Conducts benefits investigations and submits prior authorization requests to third-party payers.
• Assists patients in obtaining financial assistance through manufacturer programs, copay assistance programs, and charitable foundations.
• Communicates with patients regarding prescription status, insurance approvals, financial assistance, and medication access.
• Prepares and labels prescriptions in accordance with state and federal regulations and ensures all prescriptions are reviewed for accuracy by a clinical leader prior to dispensing.
• Ensures all required prescriptions, clinical documentation, and dispensing records are reviewed and authorized by the nursing manager or physician as appropriate.
• Obtains patient or authorized representative signatures for all medications dispensed.
• Supports patient monitoring activities, including refill coordination, medication adherence, persistence, and ongoing follow-up.
• Serves as a resource to clinic staff regarding oral oncology medication dispensing processes and pharmacy workflows.
• Receives, verifies, and processes medication shipments and drug orders.
• Assists in procurement activities and helps ensure medications are purchased from the most cost-effective and appropriate vendors.
• Tracks, reconciles, and reports inventory within the pharmacy management system, including monthly inventory reporting.
• Assists with managing drug recalls, expired medications, and non-utilized medication returns in accordance with regulatory requirements.
• Maintains prescription records, hardcopy documentation, and required pharmacy reports in an organized and compliant manner.
• Maintains daily operational reports and pharmacy documentation.
• Adheres to infection prevention, hazardous drug handling, workplace safety standards, and pharmacy policies and procedures.
• Supports compliance with ACHC and state board of pharmacy, and other applicable accreditation and regulatory standards.
• Participates in quality improvement initiatives and assists with maintaining readiness for accreditation surveys and regulatory inspections.
• Assists with daily IV admixture preparation and related pharmacy operations as assigned by nursing manager and pharmacy director.

Qualifications

• High School diploma or equivalent.
• Minimum three to five years of experience in a retail pharmacy setting.
• Certified Pharmacy Technician certificate or State Pharmacy Board required.
• Prior IV admixture training is a plus.
• Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate.
• Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
• Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
• Commits to Quality: Emphasizes the need to deliver quality services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require full range of body motion including manual finger dexterity and eye-hand coordination and the ability to read and note appropriate measurements. Requires sitting/standing for extensive periods of time. Occasionally lifts and carries items weighing up to 40lbs. Requires corrected vision and hearing to normal range.
• Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to toxic substances, and chemotherapeutic agents.