Receptionist

Receptionist

Job Code: 22073

Job Family: ADMIN SUPPORT

Job Summary: Answers incoming call to the clinic. Provides administrative support to the clinic. Performs other duties as assigned.

Job Responsibilities:

• Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documenting patient calls.
• Demonstrates phone etiquette and proficiency while assessing the patients or family members needs when they call the clinic.
• Completes assigned goals

Specifications:

Experience:

Minimum Required: 3 months of administrative support experience.

Preferred/Desired: One year general office experience, preferably in a medical environment.

Education:

Minimum Required: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Training:

Minimum Required

Preferred/Desired

Special Skills:

Minimum Required: Basic computer literacy. Ability to navigate automated systems. Excellent customer service skills.

Preferred/Desired

Licensure:

Description: N/A

Minimum Required

Preferred/Desired

Reporting Relationships:

Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

Reporting Relationships: No