Marketing Operations & Project Management Specialist

About the Role

This role is the operating system of Darkroom's marketing team. We produce a high volume of content across LinkedIn, Instagram, TikTok, X, video, blog, and email — and we run brand moments that most agencies never attempt: a Cannes Lions villa activation with 500 guests, a creator partnership program. What we need is the person who makes all of it ship on time, in the right order, on the right channel.

You will hold four responsibilities at once: marketing operations and project management, social media publishing and channel management, community engagement, and deployment — email newsletter, podcast production support, and PR distribution. You are the connective tissue between a small senior team of specialists (design, video, SEO, web) and the calendar that binds their output together. The right person is ruthlessly organized, fluent across social platforms, writes well enough to speak in our brand voice unsupervised, and treats a missed publish date as a personal offense.

You will report to the VP of Marketing and work alongside an AI analytics and reporting layer that handles dashboards and performance tracking — you bring the judgment, follow-through, and human coordination it can't.

What You'll Do

• Own the marketing content calendar end-to-end, maintained at least 4 weeks ahead across all channels — the single source of truth for what ships when.

• Run the delivery motion for launches and announcements: every brand moment gets a plan, owners, dates, and assets tracked to publish. Nothing ships late or ad hoc.

• Get approvals across the team and leadership, flagging bottlenecks within 1 business day.

Social Media Management & Publishing

• Queue and publish all approved content on schedule across LinkedIn, YouTube, Instagram, TikTok, and X.

• Own X as a channel: repurpose LinkedIn and newsletter content the same week it publishes, adapted to the platform rather than copy-pasted.

• QA everything before it goes live: copy, assets, links, tagging, formatting.

• Keep our scheduling tools, asset libraries, and content archives organized and current.

• Own community engagement across Darkroom's social channels, responding to comments, DMs, and mentions in a voice that reflects our brand.

• Monitor social sentiment and surface relevant conversations, trends, or opportunities to the broader team.

• Track community health and report on what is generating real conversation versus noise.

• Maintain the creator CRM and keep it current weekly — our creator partnership program is run by the VP of Marketing, and you keep its logistics tight.

Newsletter, Podcast & PR Deployment

• Deploy the biweekly email newsletter: build the send in the ESP, QA, schedule, ship, and report performance. Content comes from the VP of Marketing; deployment is yours.

• Own email list management: hygiene, segmentation, imports, compliance, and growth tracking.

• Support podcast production: guest scheduling, recording logistics, and publish coordination for the monthly episode and its clips.

• Deploy PR moments: when Darkroom lands press (trade features, announcements, awards), you run the distribution plan across channels, coordinate timing and assets, and track coverage.