Brand Ambassador

Job Description

Job Description

IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors

Responsibilities:

• In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products.
• Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials.
• The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff.
• Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.

More specifically, responsibilities include, but are not limited to:

• Visiting retailers/stores on a daily basis
• Maintain the POP material placement for all products and distribute new POP material
• Collect key information by doing specific surveys for different products
• IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
• Completion of Financial Service Applications (Money Transfer, Bill Payment, etc).
• Introduce new products to our retailers
• Research information about competitor's offerings and new products
• Create reports with the findings of each daily route and analyze data in order to offer recommendations
• Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
• Report stores that have low inventory or low balances.
• Participate in events and in-store promotions.
• Push and find leads for all our retail product lines.
• Use our CRM to update and maintain the information and pictures of our retailers.

Requirements:

• Proven work experience in a relevant role, including as an account manager
• Bilingual professionals with fluency in both English and Spanish are preferred
• Must be prepared to go door-to-door visiting customers.
• Basic computer skills – comfortable using tablet and Bluetooth equipment
• Ability to communicate, present and influence key stakeholders at all levels
• Proven ability to multitask while maintaining sharp attention to detail.
• Authorized to work for all US employers.
• Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).

We offer you:

• Hourly rate of $16.35/ hour + the ability to earn commissions.
• Mileage and gas reimbursement program.
• On-the-job training and a dynamic work environment. 
• Excellent and competitive benefits package, including medical, dental, and 401(k).

About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services, and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services, supporting IDT's mission to enable people to stay connected and share resources with family and friends worldwide.  Join us!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.