QSV Lead

Work This role supports a large‑scale, multi‑site Electronic Health Record (EHR) system implementation, driving operational readiness across all phases of deployment—pre‑deployment planning, go‑live execution, and post‑deployment optimization. Workstream Leadership & Execution Lead and manage operational support for a large, multi‑site EHR deployment, ensuring alignment with project goals, timelines, and budget parameters. Serve as the primary point of contact for the assigned workstream, facilitating planning, progress tracking, issue escalation, and risk mitigation. Coordinate activities across technical teams, clinical stakeholders, site leadership, and senior management to maintain integrated delivery and execution. Oversee deployment lifecycle activities including readiness assessments, cutover planning, command‑center support, and stabilization efforts. Stakeholder Engagement & Communication Communicate routinely with key stakeholders to provide updates, highlight challenges, and drive forward momentum on deliverables. Build and maintain trusted, productive relationships across client teams, vendor groups, and internal program partners. Develop a deep understanding of client workflows, processes, and organizational practices to ensure alignment of deployment activities. Prepare and contribute to high‑quality deliverables such as data analyses, slide decks, written summaries, and other materials used for decision‑making. Operational Oversight & Quality/Safety Support Lead and support QSV Watch Officers during deployment and post‑go‑live phases. Document and elevate patient‑safety issues through established channels to support timely investigation and resolution. Coordinate triage activities, including events, forums, and incident management workflows, ensuring adherence to established processes and communication pathways. What you need: U.S. Citizenship. Prior project management experience supporting complex, multi‑stakeholder initiatives. 3+ years of experience within clinical quality. Nice to have: Experience with Healthcare IT or prior EHR system deployment activities. Demonstrated expertise within a relevant workstream domain (operations, training, technical readiness, or clinical engagement). Familiarity with clinical workflows and healthcare operational environments. Experience working with clients or cultures aligned with military, service‑oriented, or mission‑driven organizations. Compensation The states considered for compensation include California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is:

$106,300—$221,100 USD

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