Care Coordinator

Compensation Range: $22/hr - $25/hr commensurate with experience Overview The Care Coordinator addresses HIV healthcare disparities by facilitating access to care and other services through a client-centered, holistic, and comprehensive approach to meeting the needs of people living with HIV (PLWH) with team-based care management. The program uses a navigation approach to identify, advocate for, and coordinate the complex healthcare and social service systems necessary to ensure improved outcomes among people living with HIV (PLWH). Responsibilities Monitor navigation services for each patient on their caseload to ensure they are conducted according to program standards. Lead comprehensive assessments, organize case conferences, and develop comprehensive service plans. Conduct case-finding activities by working from reports generated from clinic records and reaching out to patients who may have missed an appointment, been out of care, or have high viral loads. Provide client-centered, culturally and linguistically competent services. Support the delivery of preventive and primary care to enrolled clients by facilitating adherence to scheduled appointments. Coordinate among Health Centers and Supportive Services programs as well as other units in the organization. Conduct assessments and re-assessments of client needs as needed; develop individualized service plans for clients. Coordinate and participate in case conferences as a member of the integrated team. Travel to Housing Works Community Healthcare sites as needed (e.g., Cylar House, East New York Community Healthcare, Downtown Brooklyn Community Health care). Participate in program and agency quality initiative projects. Requirements Bachelor’s degree and at least 2 years of case management experience. Knowledge of and experience with program development and clinical practice. Ability to interact with an inter/disciplinary team including medicine, social work, psychiatry, nursing, administration, and other paraprofessionals. Ability to work with and understand issues of people with HIV/AIDS, mental illness, and substance use populations. Knowledge of and experience with mediation and conflict resolution. Good verbal and written communication skills. Embraces a harm reduction approach to working with underserved populations. Experience with eSHARE and/or eClinical Works is preferred. Benefits Benefits include three comprehensive healthcare plans to choose from based on priorities and budget. Housing Works covers most of the plan; you pay a portion based on salary. Staff accrues PTO immediately for up to 30 days in the first year. An educational benefit is available for tuition loan reimbursement, tuition costs, and textbooks. Notice and Disclosures Housing Works provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. This employer complies with applicable state and local nondiscrimination laws. Housing Works does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment. This position is included in a bargaining unit represented by the Retail Wholesale and Department Store Union (RWDSU). The RWDSU has the exclusive right to bargain terms of employment for this position, which may become covered by a collective bargaining agreement. This candidate-facing posting may be subject to fraud. If you suspect a fake posting, contact View email address on click.appcast.io to verify legitimacy. For more information, visit Equal Opportunity Employer. This employer is committed to a diverse workforce and inclusive practices as required by law. #J-18808-Ljbffr