Guest Service Agent

Guest Service AgentThe Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.QualificationsBehaviorsThought Provoking: Capable of making others think deeply on a subjectFunctional Expert: Considered a thought leader on a subjectEnthusiastic: Shows intense and eager enjoyment and interestDedicated: Devoted to a task or purpose with loyalty or integrityInnovative: Consistently introduces new ideas and demonstrates original thinkingDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellTeam Player: Works well as a member of a groupLoyal: Shows firm and constant support to a causeMotivationsGoal Completion: Inspired to perform well by the completion of tasksGrowth Opportunities: Inspired to perform well by the chance to take on more responsibilityFlexibility: Inspired to perform well when granted the ability to set your own schedule and goalsEducationHigh School or better.Experience1 year: Customer Service